I remember back in the day every Game had a Demo you could try. Nowdays developers expect you do buy everything and like it.

the good old days^ free demos+online beta testing...

I bet this too, and would exclude the "lol". EA has a bad reputation at the moment, they´ll do anything: donate millions to charity throuh a great one dollar deal to hype the community, offer a return policy that should be there in the first place given that origin´s games come directly from EA, etc etc. I personally won´t touch origin and, from a personal critic of the games that EA has been delivering, will still still give them the middle finger.

I've had no issues with EA myself. I'm aware of their reputation and I've heard/read horror stories from people who have dealt with them. I've never had the same experience. I bought the Medal of Honor anniversary edition a few years back. It was missing 3 product keys. I e-mailed EA that evening and had 3 new products keys sitting in my inbox the next morning, no questions asked. I like RPG style games. As long as the game is good, I'll buy. Doesn't really matter who produces it as long as the DRM isn't intrusive. EA isn't the only company that's neglected to offer a refund policy in the past... There are other companies that don't offer refunds.

....

So if I bought a game via retail I'm SOL? No difference then :P

Well played by EA, well played.

So if I bought a game via retail I'm SOL? No difference then :P

They said speak to the shop you bought it from, think they will still tell you to bolt as they would then have to implement some sort of system to revoke the key and I doubt many retail places will want to have the extra hassle.

They said speak to the shop you bought it from, think they will still tell you to bolt as they would then have to implement some sort of system to revoke the key and I doubt many retail places will want to have the extra hassle.

Won't happen over here that's for sure.

I've had no issues with EA myself. I'm aware of their reputation and I've heard/read horror stories from people who have dealt with them. I've never had the same experience. I bought the Medal of Honor anniversary edition a few years back. It was missing 3 product keys. I e-mailed EA that evening and had 3 new products keys sitting in my inbox the next morning, no questions asked. I like RPG style games. As long as the game is good, I'll buy. Doesn't really matter who produces it as long as the DRM isn't intrusive. EA isn't the only company that's neglected to offer a refund policy in the past... There are other companies that don't offer refunds.

Except many EA games in recent years do have intrusive DRM. Not to mention that they are notorious for buying up and destroying popular franchises. Just look at Command & Conquer 4, SimCity(2013) and Mass Effect 3(which while decent was considerably dumbed down compared to previous titles).

Exactly, so you can now get a refund if anyone thinks a game has intrusive DRM or is dumbed down. Certainly takes the risk out of buying PC games, which is one of the biggest negatives when it comes to PC gaming.

I've had no issues with EA myself. I'm aware of their reputation and I've heard/read horror stories from people who have dealt with them. I've never had the same experience. I bought the Medal of Honor anniversary edition a few years back. It was missing 3 product keys. I e-mailed EA that evening and had 3 new products keys sitting in my inbox the next morning, no questions asked. I like RPG style games. As long as the game is good, I'll buy. Doesn't really matter who produces it as long as the DRM isn't intrusive. EA isn't the only company that's neglected to offer a refund policy in the past... There are other companies that don't offer refunds.

Same, I don't have any real problems with EA. Origin is well made and simple.

It's a noble gesture but it seems a given that it's going to be abused much, much more than legitimately used, or at least that's the way it seems by the reactions I've seen here and on other sites. For every one honest person on the internet there are a hundred lying, thieving scumbags who are looking for the next easy way to screw somebody or some company over. Not that many of those very same companies are any better, mind you. But two wrongs don't make a right. :P I predict a revision or omission of this policy in the near future. 🙂 Maybe it's just me, but it's been a very long time since I've bought a game without knowing what I was getting into first. Sure, I've bought games I didn't like lately, but I knew there was that chance when I entered my credit card info. DRM or a bad game isn't really a legitimate reason to return a game nowadays with just about everybody having instant access to the internet. I also expect to see a lot of people giving up after a couple hours of game play and returning a game that otherwise might have grew on them if they had kept with it. I know from personal experience that there's plenty of games that have dragged on in the first half of the game, only to be a blast in the last half.

I would dread contacting EA's support. I've been trying to catch hold of them on their chat support but no luck .. the entire week. Email support simply closed my ticket and asked me to call support in America (!?). My problem? I just want to change my security question/answer :-/

..they could just release demos of games. Half the issue is people cannot play the game unless they buy it, and that puts me off alot of possible games. I'm sure it does with other people too.

Most things like this have a over 20% rule on them. So basically if you complete more than 20% of the game you won't get a refund.

I think it'll be a good decision in the long run. It would be also nice if they fixed their billing center for Central Europe - me and several of my friends are crewed and our payments are denied. They blame bank, but banks get no info, tried several accounts, cards, even PayPal; more - even free stuff returns info that payment was denied. I heard some people managed to get a fix, but mail support over here is terrible, and phone... even worse.

I know Origin uses Digital River and I have/had the same issue. Started back with Tera, anyone using Digital River as their billing partner I'd get "Payment Authorization Failed" took 18 months to get it fixed after I finally emailed DR and the person who responded fixed it (with out me giving them any info - might have been based off the email I used to send) by making adjustments to my "account" (not sure what account they're talking about). It worked once, next time I tried buying a game the problem came back, emailed again and fixed it. Haven't bought anything using DR since so not sure if it'll happen again.