Your Ryzen processor warranty states you may only use the stock cooler (updated)

Published by

Click here to post a comment for Your Ryzen processor warranty states you may only use the stock cooler (updated) on our message forum
https://forums.guru3d.com/data/avatars/m/268/268616.jpg
metagamer:

See my post above ๐Ÿ˜‰
fair enough, though i gotta ask, if the included cooler produced the same audible (or in-audible) noise levels as the aftermarket cooler you were going to use, and the only difference was 65c VS 45c, would you still want to upgrade it? cause there would literally be no gains for doing so, it wouldn't effect processor life, it wouldn't reduce the heat output of your system or effect anything else other than being a smaller number. Just a hypothetical question, though i guess it could be practical as well, cause in some computer cases those AMD included coolers are pretty much silent anyways.
https://forums.guru3d.com/data/avatars/m/165/165326.jpg
schmidtbag:

So, what about the CPUs without stock coolers? As stupid as this is, it isn't anything to worry about. AMD has no way of enforcing this. Even overclocking (which also voids warranty) is unrealistically difficult to prove on a wide scale, and most retailers tend to accept returns/RMAs regardless of what happened. All of AMD's stock AM4 coolers are actually pretty good, even the low-end models have sufficient coolers. Unless you intend to overclock or want an ultra-silent system, the stock coolers are very much adequate, even for XFR speeds. When it comes to AMD's AM3(+) and FM2(+) heatsinks... yeah, those were outright terrible.
+1 , absolutely this ^ , no need to worry about it , my 1700x came without a cooler so how can they find out exactly wish cooler i used ? See ๐Ÿ˜‰ , exactly the answer is they won't know !
https://forums.guru3d.com/data/avatars/m/273/273822.jpg
Ridiric:

fair enough, though i gotta ask, if the included cooler produced the same audible (or in-audible) noise levels as the aftermarket cooler you were going to use, and the only difference was 65c VS 45c, would you still want to upgrade it? cause there would literally be no gains for doing so, it wouldn't effect processor life, it wouldn't reduce the heat output of your system or effect anything else other than being a smaller number. Just a hypothetical question, though i guess it could be practical as well, cause in some computer cases those AMD included coolers are pretty much silent anyways.
I do also overclock, just to add. And a good cooler could allow me to push to 1.4v instead of 1.3v and still allow for lower temps and higher clocks. Just to finish explaining why I said what I said.
https://forums.guru3d.com/data/avatars/m/273/273822.jpg
chispy:

+1 , absolutely this ^ , no need to worry about it , my 1700x came without a cooler so how can they find out exactly wish cooler i used ? See ๐Ÿ˜‰ , exactly the answer is they won't know !
Makes you wonder why they put that in there then, right? Because I don't get it.
https://forums.guru3d.com/data/avatars/m/165/165326.jpg
metagamer:

Makes you wonder why they put that in there then, right? Because I don't get it.
Maybe because of someone on their legal team told them so. No need to worry about it really ๐Ÿ™‚
data/avatar/default/avatar30.webp
About failing cpus... In my whole life i've seen two and one of these was mine. First was when i was working at computer shop and customer came with computer turning off itself. Turned out to be overheating cpu and from reading over internet he wasn't the only one with such problem on this cpu and it was athlon 64 x2 5600+. My failed cpu was fx-8320. At first i thought maybe stock cooler can't keep up so i bought silentium pc fera 2, very good cooler but cpu was overheating anyway. What is more interesting cpu was working fine when downclocked, me being lazy, i was just keeping it in power safe mode available in windows' power options which was enough to keep cpu running ok. Unfortunately cpu was long after warranty period. Still i was able to sell this cpu (listed its problem in my ad) for 25euros and i was surprised with how many people despite cpu's problem wanted to buy it from me. As replacement i went for temporary downgrade in form of fx-6300, soon i'm planning to replace my platform to ryzen 2700x.
https://forums.guru3d.com/data/avatars/m/197/197287.jpg
Honestly, it makes sense. Since AMD can not guarantee you will get an adequate CPU cooler, they can't warranty your choice to use a CPU cooler that may be the reason the product is faulty in the first place. However, the idea that they will know you didn't use the supplied CPU cooler, is nonsense, so realistically, it doesn't matter.
https://forums.guru3d.com/data/avatars/m/273/273822.jpg
Aura89:

Honestly, it makes sense. Since AMD can not guarantee you will get an adequate CPU cooler, they can't warranty your choice to use a CPU cooler that may be the reason the product is faulty in the first place. However, the idea that they will know you didn't use the supplied CPU cooler, is nonsense, so realistically, it doesn't matter.
You could also say that when intel said they don't recommend running their CPUs outside of their reocmmended specs, that also made sense. Yet so many people got upset lol...
https://forums.guru3d.com/data/avatars/m/262/262995.jpg
Nah, sorry but there's no way AMD are saying that. Nothing to see here, moving on
airbud7:

I've never seen nor heard of a processor going bad.
LOL not been around nor watched nor read much techie stuff have you?
schmidtbag:

As stupid as this is, it isn't anything to worry about. AMD has no way of enforcing this. Even overclocking (which also voids warranty)
Ummm no. Overclocking does not void your warranty. The CPUs are sold as "unlocked" - I suppose next you'll tell me I'm not supposed to overclock my K processor? LMAO some people around here have some funny ideas.
metagamer:

I'm a fan of getting the most out of my system. Example, if my gpu is audible or runs over 70C, I'm not happy and I'll try to find a way to reduce the noise and heat. I don't like loud and hot things. In the case of this CPU, there is zero chance I would run it with the stock cooler when a ยฃ30 cooler can reduce the temps quite considerably. Plus, I already have a cooler that would allow me to run it even cooler than than and make no audible noise. That's just me. Actually, that's a lot of us on here, I'm sure. If it doesn't bother you, that's fine, of course running it at 65C under load won't do any harm, but it would irk me, personally.
Very strange. We all like to keep our components cool, but 65c is fairly cool for a CPU under full load. You're not getting a CPU to run at 45 under load, no matter what cooler you have, air or water. Actually reading the rest of your comments, you have some very strange ideas about what is or is not ok as far as temps go. You're also completely wrong ๐Ÿ˜€ and you must be so stressed every time you dare fire up a game, when you know your CPU will go higher than 45 degrees guaranteed, but instead choose to go on a forum and say "My CPU never goes higher than 45 degrees" when everyone knows that's not true. Of course unless you never game or put any load on the CPU. You're funny though, thanks for the laughs ๐Ÿ˜€
https://forums.guru3d.com/data/avatars/m/145/145154.jpg
Regardless of the new OEM coolers being adequate, build aesthetics are centered around the CPU cooling. There's no way I'm letting AMD choose how my build looks. This seems much ado about nothing as they can't tell what you were doing coolingwise anyways.
https://forums.guru3d.com/data/avatars/m/273/273822.jpg
Irenicus:

Nah, sorry but there's no way AMD are saying that. Nothing to see here, moving on LOL not been around nor watched nor read much techie stuff have you? Ummm no. Overclocking does not void your warranty. The CPUs are sold as "unlocked" - I suppose next you'll tell me I'm not supposed to overclock my K processor? LMAO some people around here have some funny ideas. Very strange. We all like to keep our components cool, but 65c is fairly cool for a CPU under full load. You're not getting a CPU to run at 45 under load, no matter what cooler you have, air or water. Actually reading the rest of your comments, you have some very strange ideas about what is or is not ok as far as temps go. You're also completely wrong ๐Ÿ˜€ and you must be so stressed every time you dare fire up a game, when you know your CPU will go higher than 45 degrees guaranteed, but instead choose to go on a forum and say "My CPU never goes higher than 45 degrees" when everyone knows that's not true. Of course unless you never game or put any load on the CPU. You're funny though, thanks for the laughs ๐Ÿ˜€
Yes you are, you can keep it under 50C with a good cooler at stock. [youtube=RZRjoeyz4Z0] You can skip to 4m35s to see 2700x in cinebench at stock with a decent cooler. There's better coolers out there, mind and he mentions he's not running fans at max speed. Your laughing why exactly?
Irenicus:

Ummm no. Overclocking does not void your warranty. The CPUs are sold as "unlocked" - I suppose next you'll tell me I'm not supposed to overclock my K processor? LMAO some people around here have some funny ideas.
From AMD Warranty page This warranty shall not apply to any AMD Processors where AMD determines that the defect or non-conformance was caused by improper use or operation outside of the data sheet specifications for the AMD Processor, abuse, negligence, improper installation or testing, accident, loss or damage in transit, overclocking the Product (even when enabled by AMD), errors in the design of the product into which the Product was incorporated, external factors beyond the control of AMD or unauthorized repair or alteration by a person other than AMD. You still laughing? Because I know I am. Look, before you start making yourself look like a child, looks stuff up. Google is your friend.
https://forums.guru3d.com/data/avatars/m/224/224796.jpg
It will be interesting to see if AMD responds to HH at any length about this issue. Frankly, the stock coolers that came with Ryzen 1 CPUs (all models other then the 1700X and 1800X I think) are quite good as far as noise and temperature. If you want to hit 4.0 on all cores you will probably have to raise the vcore to the point of needing an aftermarket cooler, but for all cores at 3.8 or for stock settings they do well imo. I can only assume that this is the same for Ryzen 2. In any case, they should not be voiding warranty if the customer uses an aftermarket cooler.
https://forums.guru3d.com/data/avatars/m/273/273822.jpg
Elder III:

It will be interesting to see if AMD responds to HH at any length about this issue. Frankly, the stock coolers that came with Ryzen 1 CPUs (all models other then the 1700X and 1800X I think) are quite good as far as noise and temperature. If you want to hit 4.0 on all cores you will probably have to raise the vcore to the point of needing an aftermarket cooler, but for all cores at 3.8 or for stock settings they do well imo. I can only assume that this is the same for Ryzen 2. In any case, they should not be voiding warranty if the customer uses an aftermarket cooler.
They have no way of telling anyway. It's a bit of a faux pas on their side, makes them look like they don't know what they're talking about because like I said, they have no way of telling.
data/avatar/default/avatar38.webp
Under the Magnuson-Moss Warranty Act that's illegal and companies know it. You can't forbid aftermarket parts or put on a sticker void if removed, it's against federal law to do so. The FTC has been sending out warning letters to a lot of manufacturers about this before they take action on those who do it. You could probably sue in small claims court if they refuse to honor a warranty this way.
https://forums.guru3d.com/data/avatars/m/238/238382.jpg
wow.... I haven't used a stock cooler since having AMD Opteron 185.... using a stock cooler is not even something I consider anymore. If possible I would rather buy a cpu without the cooler because that just ends up being rubbish to be thrown away.
https://forums.guru3d.com/data/avatars/m/268/268616.jpg
Irenicus:

Ummm no. Overclocking does not void your warranty. The CPUs are sold as "unlocked" - I suppose next you'll tell me I'm not supposed to overclock my K processor? LMAO some people around here have some funny ideas.
Actually your overclocks on your K series processor aren't covered by warranty unless you purchase one of the "Performance Tuning Protection Plans" from intel, otherwise if they can prove that you broke it from "running the CPU outside of specifications" (read overclocking) and you don't have the plan they don't have to honor the warranty. Oh and even if you do have the protection plan, it only covers your arse once, if you break the replacement processor through overclocking again, bad luck, buy a new processor thanks for playing (cause you cant take out a new plan on the replacement processor). Here is the link if you don't believe me https://click.intel.com/tuningplan/ On a side note, i thought i would mention, you can kinda exploit the protection plan to have a second chance if you lost the silicon lottery, just throw stupid volts through your cpu or something to brick it send it back, get a new one, hopefully you get better luck, though its a lot of effort and dicking around just to have another shot at the silicon lottery which... you could always loose again.
https://forums.guru3d.com/data/avatars/m/105/105985.jpg
cpu's die after the warrenty well after, if you are that unlucky one oh well just lie or don't send it back buy another if its your fault.
https://forums.guru3d.com/data/avatars/m/273/273822.jpg
cowie:

cpu's die after the warrenty well after, if you are that unlucky one oh well just lie or don't send it back buy another if its your fault.
That's not the point he was trying to make, he was just explaining to Irenicus that he was wrong in stating that overclocking is covered by warranty. CPUs are quite sturdy, I personally never had one die on me apart from an old Celeron 450mhz that I killed by shorting the board while pencil modding. And I've always ran my CPUs overclocked. If it died, of course I'd lie and get them to replace it. But that was not the point ๐Ÿ™‚
https://forums.guru3d.com/data/avatars/m/105/105985.jpg
sorry man I posted to the title not for the discussion above but ok on that because that is true you need insurance for intel or lie lol the only people I see kill them should not be covered the darn ln2 guys:p
https://forums.guru3d.com/data/avatars/m/273/273822.jpg
cowie:

sorry man I posted to the title not for the discussion above but ok on that because that is true you need insurance for intel or lie lol the only people I see kill them should not be covered the darn ln2 guys:p
it's alright, no hard feelings, I thought you were discussing the last few comments, it came across like that to me but maybe I was just too involved in that discussion and lost the track of things, happens :P