#5608792

jbmcmillan

2018-11-19 20:03

I'm not one of the usual M$ bashers but that one is ridiculous. Good on them replacing units but something that is their own product and they bork it is beyond stupid.

#5608802

Dimitrios1983

2018-11-19 20:22

When a software company needs to fix it's software issues and resorts to replacing the hardware you know it's really bad lol.

#5608829

Cave Waverider

2018-11-19 21:44

I remember that Windows 10 has had a bad habit of overwriting the EDID information of monitors with invalid one on some older laptops and some older monitors when it launched, ruining the screens. Sounds like this is similar. I wonder who had the bright idea allowing Windows to automatically write firmware/BIOS/etc.. It can only lead to trouble.

#5608839

insp1re2600

2018-11-19 23:09

Thankfully didn't experience this on my pro 4

#5608842

xendrome

2018-11-19 23:21

Since this was totally left out of the story here is the link to the issue - https://answers.microsoft.com/en-us/surface/forum/surfpro4-surfupdate/surface-pro-4-broken-after-26th-july-update/db8dcfd0-e033-443c-a01f-1a62a075f71f

#5608945

Kloet075

2018-11-20 11:05

xendrome:

Since this was totally left out of the story here is the link to the issue - https://answers.microsoft.com/en-us/surface/forum/surfpro4-surfupdate/surface-pro-4-broken-after-26th-july-update/db8dcfd0-e033-443c-a01f-1a62a075f71f

E-mail it to our master chef, he will probably directly add it to the story. This is valuable information, thanks for adding it by making a post!