ASUS Recalls 10,000 ROG Maximus Z690 Hero Motherboards Due to Potential Fire Hazard
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KissSh0t
One thing I have gotten used to with Asus products over the years is that there is always one small thing wrong with them..... but this, well, not so small.
The Goose
I used Asus motherboards for over 20 years before switching to Msi at the end of 2020 and never had an issue but this does not sound good.
D1stRU3T0R
Well it's an Intel platform so no wonder that it happens, since it needs twice the power for the same performance as its counterpart lol
Astyanax
atleast they enact the expected recall and don't just bury their heads ala some other vendors.
Kaarme
I wonder what happened to the employee who loaded the capacitors into the assembly machine 180 degrees incorrectly. He/she probably wasn't let go with a generous golden handshake.
Astyanax
Actually, is this not just an official recall for the issues detected in December.
Edit:
It is,
We have recently received incident reports regarding the ROG Maximus Z690 Hero motherboard. In our ongoing investigation, we have identified a potential reversed memory capacitor issue in the production process from one of the production lines that may cause debug error code 53, no post, or motherboard components damage. The issue potentially affects units manufactured in 2021 with the part number 90MB18E0-MVAAY0 and Serial number starting with MA, MB, and MC.
cucaulay malkin
but yeah blame intel as if every lga1700 cpu was 250w and asus actually could assemble their overpriced boards correctly.
spine
And did it for the best part of a whole year apparently!
Embra
Making a product that is a fire hazard is not not something they can hide from.
I would not give them a pat on the back for doing what is required.
H83
See guys, this is the problem of buying cheap hardware instead of high end hardware.
Oh, wait a minute... 😕
tunejunky
Asus has spent tens of millions of dollars automating their factories to the highest level in the business...
but this is 100% human error, whether programming the sorter/feeder or replacing the magazine of capacitors.
this will hurt, and hurt badly because their advertising/marketing turned that cost into a premium.
it's "happy hour" @ the competition and the drinks are on their house.
nick0323
Rock Solid. Pun aside I have used Asus ever since Abit went to heaven/hell and I wouldn't touch a Gigafire board.
Reddoguk
Em what if this causes PC damage like not just the mobo dies but it kills other things also.
If this thing popped it could take down more things. If it happened to you would you then trust the PSU and other components in that system.
Horus-Anhur
I wouldn't like to be the guy that designed that board at Asus. 😱
Silva
Asus quality at its best right here!
As I've warned in the past, Asus is not the company it was 10 years ago.
I'll stay away from Asus products for a long time now.
mackintosh
To be fair, all manufacturers have had their fair share of PR disasters and tarnished reputations.
Astyanax
hahahaha, you haven't met gigabyte.
Reddoguk
Y'all can hate on Gigabyte all you like but it's horses for courses.
Touch wood i've never had a Gigabyte product fail on me and i've used them for a long time now.
Why did i switch to Gigabyte? because the Asus mobo i had long ago died on me right in the middle of an important WoW Raid ^^
Now i have a Gigabyte 3090 and a X570 Master mobo. 0 issues.
tsunami231
should they not be makes sure this stuff in install correctly/configure correctly BEFORE they mass produce them, the person that signed off on this before it went to automation is gona be in hotwater
and it deteced in december of last year? they are just now doing the recall, hate to be one those people that had the board fail and or take other component with during that time
Mr_ALLroy
Actually, check the date on their Recall announcement. 2021/12/29.
https://www.asus.com/us/news/u5866wtjwmbj1fue/
I thought this had already been dealt with at the beginning of the year. I'm genuinely puzzled and curious as to why this old issue has been resurrected. My Hero's serial checked out as fine but this article had me sweating bullets for a bit. 🙂
