Amazon: Graphics card manufacturers liable for graphics card failures in New World
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tunejunky
why are you doubting the ability of software to control hardware? that's what it does.
this is a perfect storm of bad design, bad engineering, and profiteering.
the HW has been shown to be using (cheap) literally under rated parts in the power delivery system. every manufacturer knows better and EVGA (et al) may be getting a warning or worse from Underwriters Laboratories (UL) for using parts not suited to the power draw. going cheap on your top-of-the-line product isn't smart.
the SW has been shown to be sloppy, inefficient, and with no limits for frame rates (including impossible rates which fry the card) or power limiting. this SW is so bad it shouldn't be in Beta. and i've heard stories of it having many recursive sub-routines.
but Amazon is trying to "trump" its way out of the situation by lying about the obvious.
Silva
Not trying to defend Amazon, but please explain me how a piece of software can ignore thousands of developing hours from AMD, Nvidia and board partners to make sure the card would function as intended?
Me and my friend both bought Asus RX580 Dual, his died within a year and Asus jumped the boat on warranty, mine has issues since day one and is limping thorugh with a -150mV undervolt and underclocked at 1250Mhz.
If I try to record a game I get artefacts all over the screen. How is this a quality made product? And where is the customer support? The state of the industry is shit and people need to realise that.
Those cards are meant to die, either they play that game or not.
TLD LARS
If your card has the weakness, better blow it up under warranty then blowing it up when a new game like the next call of duty, battlefield, need for speed, GTA................... or something else that is able to use 100% GPU like New World.
Atleast run it at 90% power or limit it in some other way, if you want to prevent it from blowing up.
Warhammer Dawn of War 3 has a 100% GPU usage menu, have used it for overclock and fan testing many times.
Apex Legends menu is a bit weird on my GPU.
World of Warships menu also has a fair bit of load on the GPU.
Last Oasis had badly coded smoke when I played it, crashing my otherwise stable GPU in 30 seconds if I was standing in it. Have 125 hours in that game, when not using the furnace.
Starcraft 2 had a coding problem once too I believe.
Snowrunner, I can not longer play this game anymore on my half defective GPU, crashes every 15 minutes.
My point is, New World is far from the only game with coding that may push cards to 100% load or have weird coding that is far from ideal.
I managed to spend 20 hours in New World beta, had no problems at all and it is my favorite WOW like MMO out there right now, even though I generally do not play this type of games.
Kool64
the case would get quite sticky 😀:D:D:D
Airbud
white thermal paste everywhere!...:D
we're sick! you know that right?...:p
Kaarme
I wonder how that even works. Does the menu have Furmark running in the background?
Mineria
Frame rate is and can be limited, issue comes when pushing 4K and maxing out.
New World was not the first and will not be the last game, so the bad cards that didn't run into issues yet will sooner or later, AAA PC games are all about pushing limits.
Regarding Jayz's latest video regarding the issue, take note of how the MSI card behaves compared to the EVGA card when getting pushed the exact same way.
Probably renders more than necessary, improper occlusion culling etc. can make a card work harder than it needs to.
But as already mentioned, the cards that fail do push much higher wattage than they need to themselves.
ViperAnaf
unfortunately the stores in my country burly get replacement cards - they might just refund me or left me hanging for a long time...
tunejunky
High Endorsement
filed away in my MMO list
bensmooth
Sure JayzTwoCent recently uploaded a video showing the coding failures and powerdraw hiccups within new world, and why trust amazon when most 2nd hand products contain box's of nails or bricks , instad of the actual product. Think id trust jayz reporting over amazon anyday.
Venix
Except if the code actively removes power limits etc no matter how hard the cards are pushed they should never burn . It might be bad coding sure , still no excuse for the catastrophic failures .
JamesSneed
There is literally nothing any game should be able to do to brick a card. Nothing!
JamesSneed
While I don't disagree I don't care how sloppy or crappy a game is it should not ever be able to brick a GPU. This rests solely on the GPU vendors.
sykozis
If the failure is in the power stage....the problem is the card, not the game. eVGA screwed up, plain and simple. They used components inadequate for the job and obviously put little effort into power regulation and no effort into power limits. If the card is only intended to draw 350-380watts, it should not be capable of drawing 400watts.... There should be a hard limit set in bios to prevent such from occurring.
insp1re2600
You know, to really get back at both without firing blame, just switcheroo your damaged gpu with an EVGA or gigabyte card purchased on Amazon and send the broken one back in return.
two birds one stone.
sykozis
If you return the damaged GPU as defective, it doesn't hurt Amazon in any way as eVGA will replace the card. If you return it for refund, without admitting it's damaged, it's fraud. If you return for refund and admit it's damaged, eVGA will replace the card. Either way, you're not hurting Amazon....
Astyanax
Your FE won't fail, its built properly.
Astyanax
These cards never worked as intended, thats the point.
the affected EVGA cards even breach pcie spec.
Jay is a hobbyist builder that got famous, he is not a source of valuable knowledge and rarely does anything more than act as a mouthpiece for EVGA.
His words are not to be trusted. Period.
Neo Cyrus
I have a TUF 3080 OC and I played it without my card being damaged AFAIK but I use a global cap of 141 fps set in the nVidia control panel. I follow Blur Buster's suggestion of 3 fps below the maximum refresh of the monitor, adaptive sync on, and vsync on through the control panel (according to them it won't add the usual input lag when used through the nVidia panel with adaptive sync) as well, along with disabling it in-game in case it uses a different buffer.
Back to the topic of the game... I didn't play a ton, but it seems like the absolute bare minimum effort to call it a game. It was pretty bad. I uninstalled it, and I don't plan on playing it again.
tunejunky
not trying to argue.
just put yourself in place of someone who eagerly waited and saved for this card, installed it in his system, downloaded the latest game to have all the eycandy etc.. only to have bricked/fried/ruined his brand new card and has to spend a lot of time disassembling/reassembling, not to mention the loss of productivity etc.. lawsuits are not unexpected here. and blaming the innocent end-user won't fly.
saying at least you're under warranty or something to that effect minimizes the suffering and puts salt in the wound of buying the wrong card.
some brands never recover. let's see how many pre-orders NV gets for 4xxx
