A Newegg customer says that instead of the RTX 4090 he ordered, he got weights.
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AuerX
So is he getting in shape now?
schmidtbag
I would argue Amazon is almost too fair about returns. You could be completely at fault and they take it back anyway. As far as I understand, it can be a consumable or perishable product and they'll still take returns. I think that, along with the fast shipping, is what made them so popular.
Once Newegg started branching their market out to a bunch of non-tech products and Chinese sellers, their customer service tanked. I'd rather shop alibaba or ebay, where you actually have a chance of getting good customer service. I still use Newegg to find products I want because their power search is the best I've encountered of any online store, but I try to avoid them where I can. It sucks because I avoid Amazon wherever possible, so my options are getting limited.
At least Microcenter seems to have significantly improved right around the time when Newegg started to suck so I'm not yet limited to obviously-evil corporations or shady no-name sellers. I'm lucky to have one of their stores within an hour drive from where I live, though, I may be better off ordering online just for the sake of avoiding sales tax. I'm not exactly in a rush to upgrade my PC.
SplashDown
Ya that was nutz, read a bunch of people got screwed with those.
MonstroMart
Was probably bought from a 3rd party seller and is a scam. When you buy from Newegg and Amazon you must check if it's actually Amazon or Newegg selling it. If it's not sold directly by Amazon or Newegg you must be cautious.
Ghosty
Never had any issues at all with eBay sellers in over 10 years.
stereoman
Reminds me of when I was in my teens, and I got the money together to buy a Geforce 256, so my dad gave me a lift to the local computer shop. I walked in asked for the card and this guy at the counter disappeared into the back for quite a while, eventually he returns with the box, hands it to me and I hand my money over. I say to my dad on the way home he took a long time finding one and he ended up getting it from the back which is weird considering there were tons of them on the shelves in the front of the shop.
Anyway, eventually we get home I open the box and low and behold there's a bunch of capacitors broken away from the graphics card rolling around in the box, so I say to my dad this isn't right there's parts broken off the card we need to go back to the shop.
Long story short they refuse to swap the card, they accuse me of breaking it, I go back to the car explain what's happened to my dad and he goes ape sh!t, storms into the shop, a few minutes later he comes out with a new card and a free pack of CDR's. Couldn't make it up!
pegasus1
Ive literally just had a message from Amazon crediting me money back for an NVMe drive i bought 12 days ago, it has dropped in price, so they credited me the difference, good service i think.
k3vst3r
Maybe I'm sceptical, but wouldn't weights like those bouncing around in shipping box, cause at least some damage to the foam packaging inside that box, looks largely pristine? like weights been added after opening the box.
SamuelL421
Except for the wild west of 3rd party sellers and Amazon, there are always cameras and oversight in warehouses and shipping departments. I think it's unlikely this would happen without a good chance of someone being caught. Since we are talking a 4090, that means this is well beyond the price bracket for petty theft/larceny. Someone isn't going to risk going to jail for several years over a 4090...
That leaves two ideas: either this is happening further back in the chain (overseas, somewhere around initial distribution/packaging) and you'll probably find entire pallets of missing 4090s replaced with weights OR the person is just looking for attention and attempting a scam. Given how this was posted to social media seeking attention and outrage - the sort of thing that would pressure Newegg to take action to "fix" the situation, I feel like this is likely a scam.
Ghosty
The only way that something like that could happen is if two orders are more or less the same size and weight.
scoter man1
Could be scraps ¯\_(ツ)_/¯
Mr_Alexander
I confirm that things like this happen.
I had similar case with Amazon earlier this year. I ordered headphones but when I got the package and opened it I found it filled with some small marble balls.
I sent it back to Amazon and got refund right away even before they received the box I sent to them.
Zooke
If what you say about previous cnc content is true (I haven't personally checked) then it's clearly a bullshit post.
Those cuts of metal look fresher than Ed Sheeran after a shower.
chispy
Anyone knows what happenned at the end ? Did he got refund it by newegg or was it a fraud /scam by the buyer ?
cucaulay malkin
He should have been a little suspicious when the listing said 24kg of vram
Reddoguk
This reminds me of the old Laptop scam. You'd get shown a brand new laptop in a case/bag and think ok there's the item but when you got home the item has been switched for some bottles of water.
If anything this is the delivery guys or the actual guy made it all up to try get a free card.
Irenicus
100% wrong. You've clearly got no experience in any area of retail.
sykozis
The issues aren't quite as widespread as it's been made to seem. I mean, yes, it is far more common than it should be but it's not something that most customers have to worry about. In my experience, as long as you avoid open-box or refurbished items, you're pretty safe. If you do have an issue, contact the product manufacturer instead of Newegg.
Agonist
I have 1 bad item from ebay in almost 20 years of using ebay. And it just happen to be a used gpu that would black screen once the driver was loaded. Seller refunded since I provided video proof and was very nice about it. And said to keep the card.
pegasus1
Looks like this was legit and Newegg have issued a refund.
