HP Enterprise SSD users, please check and update firmware (before a kill-switch kicks in)
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RiVaL
Many thanks, Hilbert. That's a valuable info, indeed.
DG21
"A series of their storage units will drop into complete failure after precisely 32,768 hours of usage." - Does this smell like planned obsolescence? NOO......
HeavyHemi
https://mspoweruser.com/hp-enterprise-ssd-failure/
HPE was notified by a Solid State Drive (SSD) manufacturer of a firmware defect affecting certain SAS SSD models (reference the table below) used in a number of HPE server and storage products (i.e., HPE ProLiant, Synergy, Apollo, Synergy D3940 Storage Module, HPE ConvergedSystem, D3000/D6000/D6020 Disk Enclosures, MSA Storage, StoreEasy 1000 Storage, StoreVirtual 4335 Hybrid Storage and StoreVirtual 3000 Storage are affected).
NOTE: The following platforms are NOT AFFECTED by this issue: HPE 3PAR StoreServ Storage, D8000 Disk Enclosure, Nimble Storage, Primera Storage, StoreOnce Systems, XP Storage, HPE StoreEasy 5000 Storage, SimpliVity, Cloudline, Moonshot and Edgeline.
The issue affects SSDs with an HPE firmware version prior to HPD8 that results in SSD failure at 32,768 hours of operation (i.e., 3 years, 270 days 8 hours). After the SSD failure occurs, neither the SSD nor the data can be recovered. In addition, SSDs which were put into service at the same time will likely fail nearly simultaneously.
Here's a working link to the notice
https://support.hpe.com/hpesc/public/docDisplay?docId=emr_na-a00092491en_us
Right... good idea, firmware bug that the maker outs you with because....'rollseyes'.
For sure, and you'd hope that HP has proactively notified every single customer that could be affected.
I'm not sure why you're finding this confusing. This isn't a kill switch or whatever thing you're confused by. It's simply a bug in the firmware that disables certain models after a precise number of hours of operation. They could not have been more clear:
Hilbert Hagedoorn
Administrator
Neo Cyrus
Oops I accidentally programmed the firmware to kill the SSDs after 32,768 hours. Bug! Nothing to look at, conspiracy theorists. Intentional code is totally a bug.
Reardan
TheDeeGee
Typical HP, just like messing with their printer cartridge firmware.
Kaarme
Denial
You typically don't replace drives in enterprise environments. Most enterprise SSDs are designed that as soon as they see any type of cell corruption/write/read issue they automatically fail the entire drive.
Mesab67
It would be bizarre indeed (or p.poor programming) to have this operate over a constant alone. Irrespective, disassemble the current firmware and any subsequent 'patch' firmware. Focus on the differences. While it would (should?) be suicidal for a company if it were proven, don't be so naive to always assume something like this doesn't happen - we are dealing with companies seeking profit, or other.
schmidtbag
heffeque
kroks
When Planned obsolescence is too obvious...
Now it's just a random number, after the warranty expires 🙂
schmidtbag
KissSh0t
Imagine making a ssd so good you actually have to artificially put a death date for it...... lol..
heffeque
Margalus
Could be a nefarious plot to get new ssd's sold just like with their inkjet printers where the cartridges have expiration dates that cause the printers to stop working on those dates until new cartridges are purchased regardless of how much ink is in them. I love HP printers, but the expiration date thing is crap.
Aura89
https://cdn0.tnwcdn.com/wp-content/blogs.dir/1/files/2019/03/flat-earth-paul.png
If it was planned, then why fix it? Why fix it in advance? Why do anything about it? It's not like if they had planned it, they wouldn't have known that at some point people would get upset, so what is planned about it? Nothing. Calling this "Planned obsolescence" is simply throwing conspiracy into the wind.
It's an issue that causes a product to brick itself that has been fixed and announced by the manufacturers so that way it doesn't happen, simple as that, to state anything else is nonsense, unneeded conspiracy theory.
So either you're using the phrase "Planned Obsolescence" incorrectly, or you're throwing around conspiracy theories for no reason, which doesn't sound like most of what i've seen you write @schmidtbag
Planned Obsolescence: a policy of producing consumer goods that rapidly become obsolete and so require replacing, achieved by frequent changes in design, termination of the supply of spare parts, and the use of nondurable materials.
You must plan to make something obsolescent, to be accused of planned obsolescence. If there was no planning to do this, and no evidence of it, as well as no logical reasoning behind it, there can be no logical conspiracy behind claiming planned obsolescence.
HP printers suck, not sure why you like them as they are overly expensive for their ink and in general are just not good quality. However, it's science that printer ink degrades, clogs up and ruins printers by trying to use them after so long. Denying this is denying facts.
Seriously though being upset that the manufacturer is trying to ensure that its own products do not damage the main device in operation is just sad really. I can't say i don't wish there was a "Just use it anyway" option, but to expect that a LIQUID product will last forever and never change its composition and etc. is downright living with blinds over your eyes to reality.
No, it doesn't, it sounds like a screw up, hence the firmware to fix it.
No need to bring conspiracy theories in to any topic, ever. If you have evidence of a conspiracy, that is the only valid time.
This is what people who bring up conspiracy theories sound like:
HeavyHemi
Astyanax
sounds like a similar thing thath appened to initial wd reds.