About time, as I think ASUS was an bit overpriced anyway compared to others like Gigabyte, and MSI.

Depends on the motherboard really. The board in my sig was very reasonably priced for it's quality. Wasn't the cheapest board available, but the build quality is just outstanding for it's price and market. I'm not a fan of Asus motherboards, but their quality has increased dramatically over the last 15 years.

What they really need to do is fix their abysmal RMA support. As it is now, they need to drop the price by at least 50% in order for me to even consider purchasing anything from them. That way, I won't feel so bad when a product from them dies and they replace it with a product that is either DOA or physically damaged and then refuse to do anything about it.

Finally it at least sounds like one hardware manufacturer seems to get the deal: Less sales because of overpriced products can be countered by lowering prices. It can be that easy, and other's should do so too *looks in a certain GPU chip manufacturer's direction* :3eyes:

What they really need to do is fix their abysmal RMA support. As it is now, they need to drop the price by at least 50% in order for me to even consider purchasing anything from them. That way, I won't feel so bad when a product from them dies and they replace it with a product that is either DOA or physically damaged and then refuse to do anything about it.

IS there RMA support really that bad?? as far as i can remeber i always have Asus MB atlest to my last build which used EVGA x58. and they all work as they should and still do, as such i never had to rma anything back to them. MY uncle has to RMA is Asus MB though and when tried to do it online for him support ticket system was stupid asking for info on things that where not there brand to begin with like GPU/Sound required S/N Model and these where required to just start ticked for the MOBO. so i told him to just call them.

IS there RMA support really that bad??

I [try to] deal with them regularly. Yes! Whether they lowered their prices or not, I still wouldn't buy their products for my own personal use due to their shocking customer service. Not just motherboards, everything.

IS there RMA support really that bad??

http://www.amazon.com/review/R38AYU118BI3JI Oh God yes... After more than a month of back and forth, miscommunication, and them dropping the ball over and over again for what was suppose to be an easy advanced exchange, I finally went on Amazon, Newegg, ALL of their Facebook accounts and ALL of their Twitter accoounts and began copy/pasting the "review" in the Amazon link above. Within 2 hours I got a phone call from Rob Tinsley, who is (was?) the support bossman apologizing for the whole ordeal and that he was just going to have a brand new rev 2 (mine was rev1) board overnighted the following day. It sucks I had to goto such extremes, and at the time I figured the incident was isollated. Then I began actually looking and realized I was not the only one who thought their RMA support was quite possibly the industries worst. So after a month and a half I finally received my replacement, and it has been fine since. Obviously there is quite a bit of anger in that review and I have calmed down by now haha. I have 6 Asus products running in my home now.. and ive had probably 8-10 Asus motherboards over the years and never had a single issue. I wont take them out of consideration when I build my next rig.. but they wont be the only MB company I am looking at like it had been for me for as long as I could remember. I did just buy an Asus RT-AC87U router.. it's amazing, but god I hope I never have to RMA it. If I ever have to deal with them again I will just be extremely vigilant and I suggest anyone who has to deal with be vigilant as well. DO NOT be patient with them.. call daily to make sure everything is in order until you get a tracking # of a shipped replacement from them.

IS there RMA support really that bad??

You should have seen the complaints when the TF101 was released, and many needed RMAing because of an incompatibility between hardware and firmware, XDA was over-run with extremely p1ssed off people Screwdriver gouges, emails saying the damage was done before it was RMAd, hinges snapped on return, months waiting for communication after sending the tab back, the list was endless to the point when I realised one of the speakers in mine was DOA, I just bought them myself and fixed it myself Not only that, but their ROM releases did equally bad things to the tab too, and the last update they sent out left everyones tab a rebooting PoS paperweight I swore to never ever buy anything else ASUS after that

Iv used nothing but Asus stuff for the past 5years. Motherboards/routers/GPUs/sound cards/Misc and never had one go wrong on me. so I cant really speak about Asus's RMA, but I can say there stuff pretty rock solid from all the computers I have built. Pretty happy about lower prices. hopefully has an impact on the R6E, for my next upgrade in a month. every little bit counts!

Asus MoBo here: it's a good product and it works fine, maybe it's not the best one on earth but it's rock solid for my needs 🙂