AMD says it is out of stock to replace faulty Radeon RX 7900 XTX GPUs

pegasus1

2023-01-09 09:39

There was so much hope for both the next gen CPU and GPU releases, both have had their issues, the GPU more so than the CPU it would seem, but for me the huge spoonfuls of misleading hype prior to both launches is as much to blame. Taking price out of the equation for a second, Both NV and AMD promised much prior to their GPU launches and the only shining star is the 4090. In fact its power consumption and thermals are probably better than many anticipated. Let's hope AMD get back on track with the 7***X3D series.

#6091644

fantaskarsef

2023-01-09 10:18

Actually, I guess I'd take a refund, and buy either a card made by a board partner, or something else (like a 4050Ti with a troll face sticker on it, sarcasm). Or AMD could actually just buy 3rd party cards too and send them out to people. But they won't do that, that would cost money... like a 1000$ GPU did. No, seriously, I guess a refund sounds fair.

#6091682

kcajjones

2023-01-09 13:07

I'd take a refund straight away and then buy a next gen card if they're more affordable, or get a better deal in the second hand market.

#6091684

asturur

2023-01-09 13:20

pegasus1:

There was so much hope for both the next gen CPU and GPU releases, both have had their issues, the GPU more so than the CPU it would seem, but for me the huge spoonfuls of misleading hype prior to both launches is as much to blame. Taking price out of the equation for a second, Both NV and AMD promised much prior to their GPU launches and the only shining star is the 4090. In fact its power consumption and thermals are probably better than many anticipated. Let's hope AMD get back on track with the 7***X3D series.

I don't think defective coolers are part of the hype equations. The cards do seems to perform correctly for the price bracket, yes unlucky coolers than need to be swapped with functional cooler.

#6091697

pegasus1

2023-01-09 13:55

asturur:

I don't think defective coolers are part of the hype equations. .

Not the sole reason but all the minor set backs are cumulative. NV, AMD and Intel have all made huge errors with hardware releases recently. In fact the only hardware release in the last 12 months that continues to receive positive feedback from everybody is the 5800X3D

#6091698

AuerX

2023-01-09 13:58

pegasus1:

There was so much hope for both the next gen CPU and GPU releases, both have had their issues, the GPU more so than the CPU it would seem, but for me the huge spoonfuls of misleading hype prior to both launches is as much to blame. Taking price out of the equation for a second, Both NV and AMD promised much prior to their GPU launches and the only shining star is the 4090. In fact its power consumption and thermals are probably better than many anticipated. Let's hope AMD get back on track with the 7***X3D series.

Take price out of equation and all new gen GPU's are good.

#6091703

Stratos2k22

2023-01-09 14:12

"What application (game/benchmark/stress test) were you using when you noticed the temperature increase?" What idiot question is that? The VGA created for gaming not idiot benchmarking...

#6091712

Brasky

2023-01-09 14:31

I guess my wait continues for them to be in stock to pick one up, hopefully the warrantied cards will be replaced quickly though.

#6091731

schmidtbag

2023-01-09 14:58

Stratos2k22:

"What application (game/benchmark/stress test) were you using when you noticed the temperature increase?" What idiot question is that? The VGA created for gaming not idiot benchmarking...

Well you kinda just answered your own question - perhaps AMD doesn't feel like dealing with RMA'ing a GPU that overheats in Furmark but otherwise has healthy temperatures in actual games.

#6091732

pegasus1

2023-01-09 15:00

AuerX:

Take price out of equation and all new gen GPU's are good.

Market expectation, technical issues, manufacturing issues, apathy on the part of companies to respond or find solutions to issues. As mentioned the 4090 is a success as its faster than expected, runs cooler than expected and is more efficient then expected. The 5800X3D is a success because for £350 you can have a CPU that generally matches and sometimes exceeds more modern architecture.

#6091743

mdk77777

2023-01-09 15:10

Well, it is really a last mile issue. There is nothing wrong with the GPU, or even the reference cooling solution. Everything indicates it is an issue with the cooler loosing contact with the TIM, the board flexing too much breaking from the cooler. Is it imperative to have the correct contact TIM, to have the correct tension on the support screws and backplate? Yeah, that is the case with every cooling solution in use today. Not saying it is not a frustration for the consumer. But this is a failure in final assembly and not a failure of the entire graphics card as many here seem to indicate. PS, my 7900 XT never gets above 65C at the GPU Junction. I do run the fan profile at a min of 50%. However, that is to keep the backplate from getting to warm, which then heats my NVME.... Why do MB place the NVME socket directly by a 300 watt card???? Now that is a question I would like to hear an answer for the entire industry to address.

#6091765

Vtech

2023-01-09 15:43

little bit concerning they don't ask for serial number, they are completely blind.

#6091775

H83

2023-01-09 15:51

schmidtbag:

Well you kinda just answered your own question - perhaps AMD doesn't feel like dealing with RMA'ing a GPU that overheats in Furmark but otherwise has healthy temperatures in actual games.

They can always give me one... Less hassle and all...

#6091788

barbacot

2023-01-09 16:25

pegasus1:

There was so much hope for both the next gen CPU and GPU releases, both have had their issues, the GPU more so than the CPU it would seem, but for me the huge spoonfuls of misleading hype prior to both launches is as much to blame. Taking price out of the equation for a second, Both NV and AMD promised much prior to their GPU launches and the only shining star is the 4090. In fact its power consumption and thermals are probably better than many anticipated. Let's hope AMD get back on track with the 7***X3D series.

With AMD hope is the only thing that you can have....at least on the GPU front. It is like in GTA VC - the mission with the taxi garage - where "things will be different this time" - maybe the GPU division needs a new team? ...or a new owner?...or a new CEO for the whole of AMD given the semi fiasco with the Ryzen 7XXX launch? I see that nobody is saying "Lisa Su" with the same affection these days - maybe there is a need for a new face with fresh ideas...

#6091798

FookDat

2023-01-09 16:51

IF they just water cooled all these new gpus this would not be a problem...

#6091832

pegasus1

2023-01-09 18:32

mdk77777:

Well, it is really a last mile issue. There is nothing wrong with the GPU, or even the reference cooling solution. Everything indicates it is an issue with the cooler loosing contact with the TIM, the board flexing too much breaking from the cooler. .

Pretty sure AMD have said its an issue with not enough water in the vapour chamber.

#6091853

Venix

2023-01-09 20:10

https://i.imgflip.com/76vhw6.jpg

#6091865

TLD LARS

2023-01-09 20:50

FookDat:

IF they just water cooled all these new gpus this would not be a problem...

It would be the same problem if they also filled to little water in the water cooler, just like the vapor chamber problem.

#6091908

Aura89

2023-01-09 23:36

Venix:

https://i.imgflip.com/76vhw6.jpg

To be fair, not having enough cards to replace a 7900 XTX has nothing to do with TSMC, as it's the cooler that is defective and needs replacing, not the silicon/PCB.

#6091911

Venix

2023-01-10 00:22

Aura89:

To be fair, not having enough cards to replace a 7900 XTX has nothing to do with TSMC, as it's the cooler that is defective and needs replacing, not the silicon/PCB.

Yeah still as soon as I read the article this came to mind 😛 and I just had too :P