NVIDIA Advises Intel Raptor Lake CPU Users to Consult Intel for Stability Issues

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NVIDIA has identified stability issues with Intel's 13th and 14th generation Raptor Lake Core processors, specifically within the high-performance, overclockable K-series models. These problems, which include system instability, video memory errors, game crashes, and failures to launch certain applications, have prompted NVIDIA to recommend that users experiencing such issues contact Intel directly for assistance. Intel has already established a dedicated support website to address these CPU stability concerns, which have been notably prevalent during demanding tasks such as gaming with Unreal Engine 5 or during intense shader compilation.

Intel has already established a dedicated support website to address these CPU stability concerns, which have been notably prevalent during demanding tasks such as gaming with Unreal Engine 5 or during intense shader compilation. Although Intel has been aware of these issues since late February and is collaborating with partners to investigate, there has not yet been an official public response or a definitive solution provided by the chipmaker.

The instability is primarily linked to the high operational frequencies of the K-series chips, which are among the most powerful in Intel's lineup. Community feedback suggests temporary remedies such as downclocking or undervolting the CPUs to reduce these issues. However, it remains uncertain whether long-term solutions will require updates to motherboard BIOS settings or specific game patches.

As investigations continue, owners of the affected processors are encouraged to utilize Intel’s dedicated support resources for troubleshooting and to stay informed about potential fixes.

If your system is using an Intel 13th/14th Gen unlocked desktop CPU and is experiencing stability issues/out of video memory error messages/crash to desktop while the game is compiling shaders, please consult the following sites for troubleshooting assistance.

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