Additionally, EK is preparing to launch a new Intel LGA1700 water block, built from scratch for delidded CPUs. This new design includes a specialized cold plate and cooling fin structure to enhance the cooling performance for 14th-generation Intel CPUs.
EK acknowledges the mixed reception of its previous LGA1700 Velocity² Direct Die product and is addressing this by offering replacement parts or refunds to dissatisfied customers, along with a 15% discount on new versions of the product for early adopters.
EK encourages customers experiencing issues to contact their support team, and those eligible for discounts can obtain coupon codes through direct communication with EK Customer Support or through authorized retailers. The company remains committed to refining its cooling solutions and supporting the community in adopting advanced cooling technologies.
