maikai:

The fact of the matter is to stay relevant it has to sell phenomenally or else end up exactly like all of its ms counterparts. Also your responses are tiring I can’t even bother to read them

I don't think the purpose of the Surface laptops were to sell phenomenally, I think they are similar to what google intended with the Pixel phones - they are designed to create reference devices in order to set a "base" level of quality at a specific pricepoint. Microsoft had this issue worse than google did but the PC market in general was in a massive race to the bottom in the late 2000 early 2010's. Every device had terrible quality screens, large bezels, plastic everywhere, poor QC, uninteresting designs, etc. Now, thanks to devices like the surface, you can find laptops and stuff at $1000 price points with aluminum unibodies, calibrated screens, convertibles designs, reliable touch/writing input, etc. They basically said "Hey windows devices can feel premium too" in a time where only Apple was really shipping anything similar in terms of design.