Issues With the RX 7900 XTX 110C Hotspot - Response from AMD

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AMD : https://imgs.search.brave.com/7NvdSCLQppXiIQAjxyuiOxeDcv0YOeHSoxkboCKO0wk/rs:fit:580:282:1/g:ce/aHR0cHM6Ly9pLmlt/Z2ZsaXAuY29tL3d4/aWNhLmpwZw
Horus-Anhur:

I think that is just for pre-built PCs, that is composed of several individual components, each with it's own warranty.
Depends for example in Greece they still plaster all over the hardware with warranty void if removed ... And I had troubles with that I had to threat to sue em threw the customer rights agency to honor my warranty in the past cause the store workers kept repeating the sticker's are removed, while those stickers are not valid in law they really bet on customers not wanting to bother or be aware the stickers are not applicable at all.
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"you get what you paid for" Always true for AMD products 😀
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Horus-Anhur:

No. Seems to be bad mounting of the cooler on the chip. Reseating the cooler will probably solve these issues. Doing that might void the warranty of the card, depending on the AIB policy. Better to just RMA the card and let the company deal with the hassle.
Nope. Reseating won't and doesn't fix it.
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Well, I think they're lucky it's a Winter launch. This could've gone really bad if it was late spring/early summer...
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When they start burning like 4090's let me know. 😀
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Undying:

When they start burning like 4090's let me know. 😀
4070Ti probably run colder than a woman's heart 😀
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Venix:

AMD : https://imgs.search.brave.com/7NvdSCLQppXiIQAjxyuiOxeDcv0YOeHSoxkboCKO0wk/rs:fit:580:282:1/g:ce/aHR0cHM6Ly9pLmlt/Z2ZsaXAuY29tL3d4/aWNhLmpwZw Depends for example in Greece they still plaster all over the hardware with warranty void if removed ... And I had troubles with that I had to threat to sue em threw the customer rights agency to honor my warranty in the past cause the store workers kept repeating the sticker's are removed, while those stickers are not valid in law they really bet on customers not wanting to bother or be aware the stickers are not applicable at all.
Pretty sure the US and UK banned it, say remove the cooler to add a water block no longer voids the warranty.
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Stormyandcold:

I thought this was normal for AMD cards? I must be getting old because I swear AMD and hot GPUs were synonymous with each other. Isn't this why when content creators do Nvidia and AMD comparisons of old cards that it's always harder to find working AMD examples?
It's been normal for AMD's reference blower fan designs. These new models seem just fine but apparently aren't always mounted properly. Nvidia is chosen for content creation because they invest more in optimization. AMD hasn't put in much effort until recently and they have a long way to go.
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pegasus1:

Pretty sure the US and UK banned it, say remove the cooler to add a water block no longer voids the warranty.
UK is not in the union. And yes it is not applicable by the law in the union too , all I am saying is a lot of stores here pretend it is and you have to threaten em to get your warranty honored, they can not deny you a warranty under the consumer protection rights just for a broken sticker , all I am saying there is VERY likely you will have to shout and threaten a bit so the store does not screlew you over :P
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alanm:

I think AMD is only bothered by cases of throttling of the cards, not the 110c junction temp. Because 110c JT was also with the RX 5700XT a few years ago and they said its within spec. AMD confirms 110-degree RX 5700 hot-spot temps
I got an instant refund approval without any hassle showing my temps. Clocks were at 2600mhz+.
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So what's the feeling now for someone in the market for a card? I see the 4080's are almost the same cost as a 7900XTX custom card. I was fully onboard with AMD but now it seems this heat issue is so ingrained that only a V2 of the hardware will solve it. So now I am thinking of getting a 4080. Am I wrong in thinking the current stock of XTX's is borked?
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DarkQuark:

So what's the feeling now for someone in the market for a card? I see the 4080's are almost the same cost as a 7900XTX custom card. I was fully onboard with AMD but now it seems this heat issue is so ingrained that only a V2 of the hardware will solve it. So now I am thinking of getting a 4080. Am I wrong in thinking the current stock of XTX's is borked?
4080 is a great GPU if you dont mind the price. Lots of features and decent power consumption/low noise. Undervolts like a champ too.
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AuerX:

4080 is a great GPU if you dont mind the price. Lots of features and decent power consumption/low noise. Undervolts like a champ too.
That's the interesting thing. 4080's are going for as low as $1300 on the regular from what I can see. That's not chump change mind you just talking relatively here. But the non AMD 7900XTX's go no lower than 1100 or 1200. Sooooo considering the weird heat issue why even consider a 7900XTX at that point was where I was going with that.
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RDNA3 and too high hotspot temperatures on some AMD Radeon RX 7900 XT(X) – Cause research Plenty of data and images in this report from Igor's lab, so I'll just leave the conclusion.
Within such tolerance ranges, it is certainly possible to bypass the stoppers, use suitable screws with larger heads and neutralize the protruding sleeves by means of higher washers, so that when screwing with new, good paste, the contact pressure can be better dosed. Since I’m not AMD and also don’t know the maximum permissible values, I’ll leave a question mark here for safety reasons. Bending hollow chip surfaces with force just to make them fit the crooked and curved heatsink is certainly associated with a certain risk. This, however, is not something I want to impose irresponsibly on any of my readers. Everyone must then decide for themselves. However, with a suitable thermal paste (Alphacool Apex B-Stock, so the firmer), two washers per hole and suitable screws instead of the clamping cross, I could also lower the hotspot that occurred with me even compared to the “normal” card to a slightly lower delta of 15 to 17 Kelvin, which has not worked by simply changing the paste. I take this for me personally as a conclusion and still explicitly refer to the preface on page one. It was the comprehensible and also measurable reason for my card, but it does not necessarily have to be for other cards. It is certainly also conceivable that individual sensors in the GPU measure mischief and the telemetry does not catch such outliers (plausibility test). This could also be solved by AMD via a firmware update. However, today’s test speaks against this (at least for me), where the temperatures of the six chiplets suddenly turned out to be almost the same again after the reassembly without the clamping cross, where there was still up to 8 Kelvin difference before and my card even performed better than the original without the hotspot problem. In any case, it is advisable to wait for a statement from AMD. I for one have at least been able to solve my problem. By the way, I also had the slight difference between vertical and horizontal mounting with the “repaired” card and two other, rather unsuspicious models, which could clearly be blamed on the vapor chamber and cooler design as such. But I don’t think that had anything directly to do with the hotspot, which is why it’s actually a different topic. If anyone is experimenting around with their RX 7900 XT(X) or still finding problems, I would be very happy to hear from you. In the meantime, I’ll wait and see what the swarm knowledge and AMD bring to light (or not).
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GeniusPr0:

Nope. Reseating won't and doesn't fix it.
Yes it does.
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Every card I've had from a GF3 200 to the NV 7800gtx to the AMD 6900xt has had pretty crappy thermal pad placement. I've dropped temps by loads just replacing the TIM on GPUs and in laptops. I'd be interested to know how the XTX temps change after replacing the vanilla TIM.
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pegasus1:

Every card I've had from the NV 7800gtx to the AMD 6900xt has had pretty crappy thermal pad placement. I've dropped temps by loads just replacing the TIM on GPUs and in laptops. I'd be interested to know how the XTX temps change after replacing the vanilla TIM.
According to the Igors Lab link posted above, not so much to do with thermal paste but more to do with cooler mounting, contact pressures and heat sink inconsistencies.
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alanm:

According to the Igors Lab link posted above, not so much to do with thermal paste but more to do with cooler mounting, contact pressures and heat sink inconsistencies.
So a manufacturing/design issue rather than a production QA/QC issue.
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Astyanax:

Yes it does.
Except, it doesn't. I've tried PTM7950, KPx, Kryonaut and IC Graphite HC pad. 55c+ delta with the pad being absolute crap. I've taken my card apart prob more than anyone with an XTX.