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Guru3D.com » News » AMD RX Radeon 7900 XTX (reference) Failure rate would be 11% opposed to 1%

AMD RX Radeon 7900 XTX (reference) Failure rate would be 11% opposed to 1%

by Hilbert Hagedoorn on: 01/13/2023 09:57 AM | source: hd-tecnologia | 52 comment(s)
AMD RX Radeon 7900 XTX (reference) Failure rate would be 11% opposed to 1%

We cannot vouch for the numbers ourselves, but there are issues with the latest reference AMD graphics cards (RX 7900 XTX), mostly related towards failing vapor chamber cooling. 

Because of temperature issues and that broken refrigeration system, the vapor chamber seems to have too little liquid. The cards that run into issues report back temperatures up to 110 degrees Celsius, reducing their efficiency by 20 percent. AMD cannot replace faulty RX 7900 XTX cards as tyhey're running out of stock—it takes at least two weeks to ship replacements, and the company has repeatedly said it cannot provide a replacement date—which does not help matters.

In a recent interview, Scott Herkelman, senior vice president and general manager of the company's Graphics Business Unit, said that just a limited number of cards were affected. RMA instances are 9–11% per thousand of cards, although they should be less than 1%; several AMD partners (AIB) are reporting the failures. Users who have been unable to obtain a new RX 7900 are likely to accept a refund



AMD RX Radeon 7900 XTX (reference) Failure rate would be 11% opposed to 1%




« NZXT completely seamless glass PC case H9 Elite released · AMD RX Radeon 7900 XTX (reference) Failure rate would be 11% opposed to 1% · NVIDIA Fits GeForce RTX 4080 with updated AD103-301 SKU »

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Kaarme
Senior Member



Posts: 3292
Joined: 2013-03-10

#6093097 Posted on: 01/13/2023 12:01 PM
This is a worse failure than Nvidia's melting power adapters, even if not as dramatic sounding. Scott Herkelman probably has been called a few times by Lisa Su for explanations.

H83
Senior Member



Posts: 4478
Joined: 2009-09-08

#6093101 Posted on: 01/13/2023 12:11 PM
More than 10% is too much.

cucaulay malkin
Senior Member



Posts: 7186
Joined: 2020-08-03

#6093108 Posted on: 01/13/2023 12:36 PM
"jebaited"

Wault
Member



Posts: 38
Joined: 2007-10-01

#6093117 Posted on: 01/13/2023 01:20 PM
I suspect many of these RMA are not faulty cards but customers that don't want to take the risk to keep a perharps faulty one.

I would do the same.

fantaskarsef
Senior Member



Posts: 14132
Joined: 2014-07-21

#6093130 Posted on: 01/13/2023 02:09 PM
Wait a second...

RMA instances are 9–11% per thousand of cards, although they should be less than 1%; several AMD partners (AIB) are reporting the failures.



Does that mean the partners that manufacture the MBA cards, or do 3rd party coolers now act up as well? o_O

edit: source (and google translate) help:

It's about OEM partners, actually, who should have built rigs with MBA cards.
Also, source says that Cooler Master made the cooler, but the vapor chamber was done by a company named "Asia Vital Components" (AVC). Apparently, AVC's quality control failed.

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