HP recalls 6 million laptop power cords burn risk

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On August 26, 2014 HP announced a worldwide voluntary recall and replacement program in cooperation with various government regulatory agencies, for certain AC power cords used with AC adapters distributed worldwide with HP and Compaq notebook and mini notebook computers, as well as with AC adapters provided with accessories such as docking stations. These AC power cords have the potential to overheat, posing a fire and burn hazard. The affected AC power cords were shipped with products and accessories sold from September 2010 through June 2012. HP customers affected by this program will be eligible to receive a replacement AC power cord for each verified, recalled AC power cord at no cost.



The cord pulls out of one end of the AC adapter. It came with laptops and accessories sold between September 2010 through June 2012, HP said on its power cord recall website.

There have been 29 reports of power cords overheating and melting, which led to claims for minor burns and property damage, HP and the U.S. Consumer Product Safety Commission said in a statement.

Customers are eligible for a replacement at no cost. The power cords are black and can be identified by the tag LS-15, which is on the AC adapter.

Customers can call 1-877- 219-6676, or visit HP’s website for the replacement



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