New SamSung 960 Firmware Update Might Cause Freezes & Perf Issues

Published 2017-11-29 16:58 by Hilbert Hagedoorn

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#5496833

screwtech02

2017-11-30 16:17

Tried to install the "Samsung" driver, Windows driver from 2006 still showing in device manager.......

#5496847

Agent-A01

2017-11-30 16:37

screwtech02:

Tried to install the "Samsung" driver, Windows driver from 2006 still showing in device manager.......

I hope you aren't looking at the 960 in device manager(that's the wrong place)

#5496923

hawk7000

2017-11-30 20:32

I was wondering what was up, this explains why my 960 Pro seems to basically freeze up for periods of time. I'll have to investigate if downgrading to the the 2.2 driver version actually helps, because when the issues start the drive is practically unusable, which is obviously really nasty for the whole system.

#5497264

Linkinworm

2017-12-01 21:25

for those wondering, once you install the Samsung NVME driver you will see the driver under storage controllers and you can confirm this in the magician software, ignore the one under disk drives or other places in the device manager, its just a date code thing, my z370 drivers say its was made in 1968 or something stupid like that, what happens is (to my knowledge) is the Microsoft drivers are loaded and then the Os hands over control to the Samsung drivers at some point during boot but if you see all this then everything is working as it should be don't try update the other MS drivers its pointless. https://i.imgur.com/kQo4IEy.png

#5497608

ATOJAR

2017-12-03 14:16

Still dont get why my software is telling me im on the latest version when there is clearly a newer firmware out? https://imgur.com/a/mYl5K https://imgur.com/a/mYl5K

#5497644

The Goose

2017-12-03 18:02

960 pro 500gb with latest firmware and drivers(2.3) all running nicely.

#5497646

The Goose

2017-12-03 18:17

ATOJAR:

Still dont get why my software is telling me im on the latest version when there is clearly a newer firmware out? https://imgur.com/a/mYl5K https://imgur.com/a/mYl5K

Mine did until i updated, if you click the refresh button(top left) it should tell you there is new version

#5498110

ChriscomIT

2017-12-05 09:40

AFAIK it was pulled from Samsung update server until further review.

#5515741

hawk7000

2018-01-31 13:33

Apparently firmware version 4B6QCXP7 is "released" (on paper) to fix this for 960 Pro, but it's not readily available. There's no standalone download and Magician 5.2 makes it available to users "in waves". (Frustrating so say the least...)

#5515803

Agent-A01

2018-01-31 16:25

hawk7000:

Apparently firmware version 4B6QCXP7 is "released" (on paper) to fix this for 960 Pro, but it's not readily available. There's no standalone download and Magician 5.2 makes it available to users "in waves". (Frustrating so say the least...)

Installed here with no issues. Granted I didn't have issues before either.

#5515817

hawk7000

2018-01-31 17:05

Agent-A01:

Installed here with no issues. Granted I didn't have issues before either.

Good to hear that it works! Although I guess it may not mean much in terms of fixing the previous issues if your drive wasn't a freezing mess (not an exaggeration at all) with 3B6QCXP7.

#5516182

hawk7000

2018-02-01 19:55

Apparently having to fake being from the US to get the current firmware is a thing with Samsung. I saw mentions of using VPNs for this purpose in the massive thread on Samsung's own forums about this whole mess. I gave it a shot, immediately got a notification that there is an update.

#5699156