The high-end AMD Radeon RX 7900 XTX GPU has been overheated due to defective cooler issues, and the company has admitted as much.
As it seems AMD now has run out of XTX stock due to replacements. Emails from users who had questions for AMD were the source of the following data. One email informs the buyer that the wait time may go beyond two weeks, while another admits ignorance about when more inventory would be available. Only the AMD Radeon RX 7900 XTX reference model has had the overheating problem, not the few cards sold by partners.
"We understand that you want to trade in your RX 7900 XTX. It is important that you know that currently we cannot change your graphics card, since we do not have stock available in our warehouses. We can start the process as soon as the stock is renewed. But we currently don't have an estimated restock date. If you prefer a refund, we can start the process right away and send you the label to send us the graphics card. If you wish to wait for an RMA, please provide the following information:
– Maximum temperature and current temperature of the GPU
– How long does it take to reach that temperature?
– What application (game/benchmark/stress test) were you using when you noticed the temperature increase?"
“We are committed to resolving this issue with the affected cards. Customers experiencing these high temperatures should contact AMD Support ( https://www.amd.com/en/support/contact-call )."