AMD has released a second statement addressing concerns over faulty Ryzen 7000X3D series processors that have caused hardware burnouts due to voltage-assisted overclocking.
Despite informing its ODM partners about the correct voltages for the processor family, it appears that some standard Ryzen 7000 models are also being affected by the burnout issue. The new statement from AMD urges affected users to contact AMD Support personnel for assistance and highlights the company's commitment to providing reliable, high-performance products. TPU has covered the issue extensively, shedding light on the impact it has had on users and the steps taken by AMD to address the problem.
"We have root caused the issue and have already distributed a new AGESA that puts measures in place on certain power rails on AM5 motherboards to prevent the CPU from operating beyond its specification limits, including a cap on SOC voltage at 1.3 V. None of these changes affect the ability of our Ryzen 7000 Series processors to overclock memory using EXPO or XMP kits or boost performance using PBO technology. We expect all of our ODM partners to release new BIOS for their AM5 boards over the next few days. We recommend all users to check their motherboard manufacturers website and update their BIOS to ensure their system has the most up to date software for their processor.
Anyone whose CPU may have been impacted by this issue should contact AMD customer support. Our customer service team is aware of the situation and prioritizing these cases."