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Samsung to share the cause of the Note 7 issues this month
Samsung has had a rough 2016 with their Note 7 catching fire. Even after a recall with replacing batteries, they again ran into problems that to date have not been explained by them.
Samsung halted sales and called back all note 7 smart-phones, this month however they will be sharing as to what was the root cause of the problem as they have identified the issue that caused the Note 7 devices to explode. Samsung has not shared the results of the investigation with the public yet but will do so by mid-January.
According to sources cited by the Korea Herald, Samsung has enlisted the help of US-based Underwriter Laboratories, a leading safety science company. A separate investigation is being run by the state-owned Korea Testing Laboratory. By finding the root cause and making that public they can make sure that it won’t make the same mistake again. The exact date as to when Samsung will announce the results of its investigation is currently not known.
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DLD
Senior Member
Posts: 887
Joined: 2002-09-14
Senior Member
Posts: 887
Joined: 2002-09-14
#5377494 Posted on: 01/03/2017 03:02 AM
@reno_skychaser: yes, a few months ago.
yesterday's news:
https://goo.gl/kogICb
October 10, 2016
According to a unpublished preliminary report sent to Korea's Agency for Technology and Standards (obtained by Bloomberg), Samsung had a manufacturing error that "placed pressure on plates contained within battery cells," which "brought negative and positive poles into contact."
"The defect was revealed when several contributing factors happened simultaneously, which included sub-optimized assembly process that created variations of tension and exposed electrodes due to insufficient insulation tape," a Samsung representative tells CNET
@reno_skychaser: yes, a few months ago.
yesterday's news:
https://goo.gl/kogICb
October 10, 2016
According to a unpublished preliminary report sent to Korea's Agency for Technology and Standards (obtained by Bloomberg), Samsung had a manufacturing error that "placed pressure on plates contained within battery cells," which "brought negative and positive poles into contact."
"The defect was revealed when several contributing factors happened simultaneously, which included sub-optimized assembly process that created variations of tension and exposed electrodes due to insufficient insulation tape," a Samsung representative tells CNET
XenthorX
Senior Member
Posts: 4140
Joined: 2014-06-17
Senior Member
Posts: 4140
Joined: 2014-06-17
#5377519 Posted on: 01/03/2017 04:32 AM
Hard year for Samsung, hope they'll have everything sorted out for their next Galaxy S smartphone. My Galaxy S4 battery can barely handle a day and i'm in mood for change
Hard year for Samsung, hope they'll have everything sorted out for their next Galaxy S smartphone. My Galaxy S4 battery can barely handle a day and i'm in mood for change
Izi Cheeseborn
Member
Posts: 74
Joined: 2016-12-26
Member
Posts: 74
Joined: 2016-12-26
#5377542 Posted on: 01/03/2017 07:47 AM
yesterday's news:
https://goo.gl/kogICb
October 10, 2016
According to a unpublished preliminary report sent to Korea's Agency for Technology and Standards (obtained by Bloomberg), Samsung had a manufacturing error that "placed pressure on plates contained within battery cells," which "brought negative and positive poles into contact."
"The defect was revealed when several contributing factors happened simultaneously, which included sub-optimized assembly process that created variations of tension and exposed electrodes due to insufficient insulation tape," a Samsung representative tells CNET
I see. Will this be pinned down to the chassis designer or product manufacturer?
yesterday's news:
https://goo.gl/kogICb
October 10, 2016
According to a unpublished preliminary report sent to Korea's Agency for Technology and Standards (obtained by Bloomberg), Samsung had a manufacturing error that "placed pressure on plates contained within battery cells," which "brought negative and positive poles into contact."
"The defect was revealed when several contributing factors happened simultaneously, which included sub-optimized assembly process that created variations of tension and exposed electrodes due to insufficient insulation tape," a Samsung representative tells CNET
I see. Will this be pinned down to the chassis designer or product manufacturer?
Click here to post a comment for this news story on the message forum.
Senior Member
Posts: 1716
Joined: 2005-09-23
I'd seen this investigated and diagnosed somewhere before.
The problem was the design of the battery compartment. Not enough empty space around the battery to account for its expansion. The replacements wouldn't have fared any better, because the fault was down to the basic design of the frame of the device.