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Microsoft resolves issue with Windows 10 disappearing files
The new Windows 10 October update no longer removes files by accident. Microsoft says it has solved the problem, and that it wants to help users get their files back.
Microsoft says to have found the cause of the problem. A new update is now being tested among beta users. If that is successful, other users can also download it. The most recent update for the operating system was withdrawn last week when it appeared that users lost documents, photos, and videos after installation.
Microsoft initially asked users not to install the update themselves but decided to stop the roll-out later. According to Microsoft, only a small number of users have lost files. As we reported yesterday already, those who have had bad luck can call a special helpline that Microsoft has set up. The company says it can not guarantee that users will actually get their files back. However, special software can help with this. Until then, users are advised to use their computers as little as possible.
Microsoft can recover lost files Windows 10 October 2018 Update - But You Need To Call Them - 10/09/2018 08:40 AM
Wowzers, so remember the news-item we wrote a couple of days ago, Micsofot halting the Fall update due to people losing files and documents? Well, the good news is that the files can be recovered, h...
Microsoft halts Windows October 2018 update due to missing user files - 10/07/2018 09:43 AM
Microsoft has paused the rollout of the Windows 10 October 2018 Update (version 1809) for all users as they investigate reports of users missing some files after updating....
Microsoft Announces New 8th Gen Intel Core-Powered Surface Pro 6 and Surface Laptop 2 - 10/03/2018 08:01 AM
Microsoft announced the all-new Surface Pro 6 and Surface Laptop, according to them both faster than ever with the latest 8th Generation Intel Core processors. The Surface Pro 6 and Surface Laptop 2 a...
(0day) Microsoft Windows Jet Database Engine Vulnerability - 09/24/2018 08:29 AM
According to the an advisory released by Zero Day Initiative (ZDI), the vulnerability is due to a problem with the management of indexes in the Jet database engine that, if exploited successfully, c...
New Microsoft/Intel microcode update KB4100347 breaks Haswell-E and Broadwell-E overclocks - 09/23/2018 08:40 AM
Multiple users on the X99 platform have confirmed and are reporting that their tweaks and overclocks are no longer working after they got Microsoft update KB4100347 installed. This is an Intel Meltdo...
fantaskarsef
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Senior Member
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#5594638 Posted on: 10/10/2018 09:10 AM
Because that's what happens when m$ is at it's best again... you better not use your PC
Until then, users are advised to use their computers as little as possible.
Because that's what happens when m$ is at it's best again... you better not use your PC
KissSh0t
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Joined: 2011-10-22
Senior Member
Posts: 9427
Joined: 2011-10-22
#5594639 Posted on: 10/10/2018 09:13 AM
If they need room to perform the upgrade instead of deleting user files why not delete unwanted "apps", Microsoft can then shove... I mean re-download them once the upgrade process is complete.
If they need room to perform the upgrade instead of deleting user files why not delete unwanted "apps", Microsoft can then shove... I mean re-download them once the upgrade process is complete.
Irenicus
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Posts: 582
Joined: 2015-05-03
#5594678 Posted on: 10/10/2018 10:37 AM
Honestly, if you're dumb enough that you leave anything important on your C drive and don't move the location of folders such as pictures/mydocs/videos etc then I don't know what to tell you. The only thing on my C drive is windows itself and programs. Everything else is on another partition.
Not deleting personal possibly-non-backed-up files seems like a good idea. "New in Windows 10: Here's a great new feature! We won't delete your wedding pictures!"
Honestly, if you're dumb enough that you leave anything important on your C drive and don't move the location of folders such as pictures/mydocs/videos etc then I don't know what to tell you. The only thing on my C drive is windows itself and programs. Everything else is on another partition.
Corrupt^
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Senior Member
Posts: 7060
Joined: 2005-12-02
#5594684 Posted on: 10/10/2018 11:01 AM
The problem is that this behavior is still the case for every day users. Would've been much more sensible to have PC's with multiple drives to automatically put Documents, Pictures, ... on the 2nd, larger drive or at least ASK users during initial setup.
For us it's common sense mostly though.
Honestly, if you're dumb enough that you leave anything important on your C drive and don't move the location of folders such as pictures/mydocs/videos etc then I don't know what to tell you. The only thing on my C drive is windows itself and programs. Everything else is on another partition.
The problem is that this behavior is still the case for every day users. Would've been much more sensible to have PC's with multiple drives to automatically put Documents, Pictures, ... on the 2nd, larger drive or at least ASK users during initial setup.
For us it's common sense mostly though.
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Not deleting personal possibly-non-backed-up files seems like a good idea. "New in Windows 10: Here's a great new feature! We won't delete your wedding pictures!"