Windows 8.1 refuses to boot after Tuesday Update
Last Tuesday Microsoft issued their August updates for fixes and security, unfortunately it renders Windows 8.1 completely to un-bootable for a lot of end-users as they end up with a black failure screen. The issue resides in two updated files. On the Microsoft support forum it rains complaints about the so called August update. Read more after the break.
Users that have a system restore point enabled can retrieve access to the OS in the pre-update state and get Windows going again. Those that have system restore disabled are in a world of hurt and might have to reside to a system OS backup, or revert to a clean install. For those with a system restore point, please make sure that you uninstall the following updates: KB2982791 and the optional update KB2975719 as these are the two responsible for all this.
The problem identifies itself (for those affected) after your system has had two reboots after installing the August update. Microsoft explains that the problems are being investigated and that they are looking for a solution with the team responsible for the KB2982791 and KB2975719 updates.
Yeah ... FAIL.
Update: Looks like a fix may have been found! Here are the steps posted by Voyager72.
After restoring my pc to the pre-patch state, i was able to install these succesfully by taking the following steps:
1. Reboot into safe mode with command prompt
2. Delete fntcache.dat from c:\windows\system32
3. Reboot back to windows 8.1. The fntcache.dat file is auto-recreated.
4. Install the two famous updates and pray
MSI Announces S100 Windows 8.1 3-in-1 Tablet - 08/08/2014 09:25 AM
MSI now announces the latest S100 3-in-1 tablet, a Baytrail Windows 8.1 tablet featuring a keyboard and a protective cover, making it the best multi-functional tablet in creativity and productivity. W...
ZOTAC ZBOX Plus Windows 8.1 with Bing mini-PCs Now Shipping - 08/07/2014 05:38 PM
ZOTAC International, a global innovator and manufacturer of graphics cards and mini-PCs, today ships select ZBOX Plus Windows 8.1 with Bing mini-PCs for an instant out-of-box computing experience. Mic...
Windows 9 Charms bar has been barred - 08/07/2014 05:36 PM
WinBeta received word that the new operating system may drop or significantly change the way the Charms Bar functions for desktop users. Windows Threshold is shaping up to be an operating system very...
Microsoft Windows 8.1 Update 2 Still Pending for August 12th - 08/04/2014 08:56 AM
Microsoft is planning to deliver a second update for Windows 8.1 on August 12, this month's Patch Tuesday. windowsfutures Update 2, to which Microsoft will be referring as the "August update,...
Belgian Dev posts what seems to be Windows 9 screenshots - 07/22/2014 08:55 AM
A Belgian developer posted two screenshot of what seems to be the follow-up development build to Windows 8.1 The screenshots show a totallt revamped start menu, live tiles and a new Windows Store. Mu...
Member
Posts: 65
Joined: 2014-05-03
I was panicked when I read the this post. TheN I realised I rebooted more than 2 times after the Tuesday update. That's really bad.
Senior Member
Posts: 2577
Joined: 2006-04-10
WTF is going on in their testing dept?
It would be interesting to know exactly how many people are affected by this before being too critical but this is quite shocking.
Senior Member
Posts: 141
Joined: 2012-08-31
I'm not sure if I fully understand - first two reboots after this problematic update are OK and the third one can fail?
Senior Member
Posts: 658
Joined: 2006-05-26
WTF is going on in their testing dept?
It would be interesting to know exactly how many people are affected by this before being too critical but this is quite shocking.
I don't think they have one. But Microsoft are used to Fails, so nothing shocking here.
Senior Member
Posts: 139
Joined: 2006-04-18
Things are not well in the land of Microsoft.
You can only "shake-up" a big machine so much before parts start to fall off.