Windows 10 May 2019 Update Causing Issues For Some AMD Ryzen PCs, Fix In This item

by Hilbert Hagedoorn on: 05/31/2019 10:25 AM | source: microsoft.com | 50 comment(s)

A new Microsoft Windows update, a new series of problems, the QA levels of Microsoft are just astonishing. The May 2019 update has problems for users with AMD processor, as well as showing problems with Bluetooth and WiFi. The problems are not as bad as when the 1809 update was released but still rather annoying.

Installing the update can cause AMD Ryzen and Threadripper processors based system a headacke and crash because there are compatibility issues between the update and RAID drivers. Installation simply freezes on these machines as there's a compatibility issue between the RAID drivers and the update.

There is a simple fix and bypass available, download the latest AMD driver before installing the Windows update. With a clean installation, it is useful to have a removable storage medium with the driver at hand.

AMD Users: download and install the latest RAID driver (found here), currently the one listed at 9.2.0.105.

Qualcomm WiFi and Bluetooth modules also seem to suffer from disruptions after update 1903. Here as well, the solution is to first update the drivers before installing the Windows update.

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sverek

Posts: 5023
Joined: 2011-01-02

#5675361 Posted on: 05/31/2019 10:31 AM

I wonder if quality of Win10 will improve once they cut Win7 off in 2020.

DinJerr McGraw
Junior Member

Posts: 3
Joined: 2019-02-11

#5675366 Posted on: 05/31/2019 10:55 AM

Sigh. Microsoft should really look into increasing the volume its Insider users. Give them incentives like Windows Store credits or anything. Get more beta testers into the process. Have more inhouse server builds in the program as well. For such a bug to exist in the release update is disappointing.

David Lake
Senior Member

Posts: 676
Joined: 2008-03-03

#5675367 Posted on: 05/31/2019 11:00 AM

I wonder if quality of Win10 will improve once they cut Win7 off in 2020.

No, they use consumers for testing unstable updates, theres a policy that stops them using you as a lab rat but gpedit.msc is not included in consumer OS's.

Create DWORD: AllowTelemetry
in HKLM\SOFTWARE\Policies\Microsoft\Windows\DataCollection
value = 0

That will also stop unstable updates being installed.

But 0 only works in Windows 10 Enterprise, Education, IoT and Server editions, 1 is the minimum for consumers out of the 0-3 range.

nevcairiel
Senior Member

Posts: 559
Joined: 2015-05-19

#5675376 Posted on: 05/31/2019 11:32 AM

Out of date drivers causing issues, this has been happening for every OS ever since the start of time.

asturur
Senior Member

Posts: 281
Joined: 2010-05-12

#5675382 Posted on: 05/31/2019 11:44 AM

Alessio1989
Senior Member

Posts: 1232
Joined: 2015-06-11

#5675387 Posted on: 05/31/2019 12:01 PM

They could simply provide the driver in the OS installation/upgrade process....

I wonder if quality of Win10 will improve once they cut Win7 off in 2020.

No, thanks to agile programming.

KissSh0t
Senior Member

Posts: 6768
Joined: 2011-10-22

#5675391 Posted on: 05/31/2019 12:06 PM

Microsoft will release a good version of Windows 10 one of these days.

*stares off into the distance*

one of these days.

NiColaoS
Senior Member

Posts: 559
Joined: 2011-01-17

#5675399 Posted on: 05/31/2019 12:33 PM

Have you noticed every time an update causes issues on CPU, that CPU is AMD?

About the updates, my idea would be, 6 months feature updates and 6 quality only updates on the update they released at the beginning. Not 2 feature upgrades per year. That would be ideal.

mbk1969
Senior Member

Posts: 7210
Joined: 2013-01-17

#5675404 Posted on: 05/31/2019 12:47 PM

Have you noticed every time an update causes issues on CPU, that CPU is AMD?

Not CPUs this time but chipsets.

GREGIX
Senior Member

Posts: 521
Joined: 2004-09-20

#5675407 Posted on: 05/31/2019 12:49 PM

QA? What QA?

jose2016
Member

Posts: 33
Joined: 2016-12-31

#5675423 Posted on: 05/31/2019 01:30 PM

Every time there's a big update to Win10, I cross my fingers, pray even though I don't know and back up my personal files.

Embra
Senior Member

Posts: 840
Joined: 2014-11-19

#5675435 Posted on: 05/31/2019 02:04 PM

Good old M$, always keeping things exciting.

slyphnier
Senior Member

Posts: 598
Joined: 2009-11-30

#5675443 Posted on: 05/31/2019 02:25 PM

What bothers me is that the changelog is always missing.
Most users could benefit reading a changelog and understading they cannot upgrade, for how much technical this can be.

If you tell me that windows 10 1903 has a new light theme, improved security and somehow a better browser, and you stop there describing the changes, i cannot guess you broke the driver interface somehow.

the changelog is better than before that almost none
if u google up those KB number, you should find something like this : https://support.microsoft.com/en-ca/help/4499183
they do list what changes/fixes, although its better if they pop-up the change-log before update

but for issues/bugs i dont think they know before hands either
the patch should work in their test-lab without causing any issue, but various pc with various setting, it just bound to happen

nosirrahx
Senior Member

Posts: 168
Joined: 2013-04-05

#5675444 Posted on: 05/31/2019 02:27 PM

I wonder if quality of Win10 will improve once they cut Win7 off in 2020.

No, the issue is that MS does not do extensive environment replication. Anyone that is in software knows all about this.

Its a pain to replicate a huge number of environments but a company as huge as MS has no excuse.

One possible solution would be for MS to post a warning if you try to do a feature of CU with untested drivers. Just about everyone would get the warning so they likely wont do this.

slyphnier
Senior Member

Posts: 598
Joined: 2009-11-30

#5675445 Posted on: 05/31/2019 02:28 PM

Every time there's a big update to Win10, I cross my fingers, pray even though I don't know and back up my personal files.

basically u only need to backup C:\Users
except u saving files to non-default folder, all personal files should saved in there

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