WD replaces HGST Ultrastar HDDs after High failure rates

by Hilbert Hagedoorn on: 02/15/2017 09:19 AM | source: | 11 comment(s)

A number of Western Digital disk drives are having problems and need to be replaced. If you have an enterprise-class HGST Ultrastar drive, check with your WD channel supplier if you think you might be affected.

WD spokesman Paul Wooding said:

We have identified a small, isolated population of HGST Ultrastar disk drives demonstrating higher than expected failure rates when used in specific situations and use cases.

WD added: "While the Ultrastar product is meeting our expected field performance overall, we are addressing this specific issue, and working with applicable customers to identify and replace potentially affected drives. Western Digital is focused on delivering high quality products and supporting the needs of our customers."

The Ultrastar series is HGST’s enterprise product series and carry a severe price premium. When it comes to offering reliable drives to its enterprise customers. Drives that are not replaced as part of this recall have a 2M hours MTBF and 5-year warranty with 24×7 availability.

3 pages 1 2 3

Inolvidable
Member

Posts: 25
Joined: 2017-01-06

#5393666 Posted on: 02/16/2017 11:45 AM

If I was being rude I would have said "your comment is stupid" (which it kind of is) or something like that. Maybe English isn't your first language? If so then I understand you misinterpreting but I did not intend to insult you or offend you. However offense is taken, not given.

It was obvious what you implied, hence my answer. Who knows, I might be susceptible, you might be rude or any combination of both.

Anyhow I think we are not totally confortable with each other discussing this particular matter and since it is just for the fun of it, I think we might agree that it is for the best to let it be here.

There are no hard feelings on my part. We will be sharing more conversations on this site and it will be totally fine. It is just this one that drifted away a little bit.

3 pages 1 2 3

Post New Comment

Click here to post a comment for this news story on the message forum.