User discovers a missing thermal pad in the VRAMs of his Asus RTX 3080 Ti TUF OC
And it's not the first time we hear about stuff like this happening. It's either reported more or getting more common. Kamaloo92, a Reddit member, found that his Asus RTX 3080 Ti TUF OC's GDDR6X VRAMs were missing a thermal pad after observing that the graphics card's graphics were suffering from extreme overheating.
The customer initially ran an extensive entire software review, and after concluding that everything was in working order, he proceeded to dismantle the graphics card in order to check the hardware, where he discovered this unexpected surprise.
My RTX 3080 Ti had a temperature of VRAM very high, usually 110 ° C . So I finally opened it to find that a thermal pad was missing on four VRAM chips.
There are some marks on the heat sink, as if the pad has been in place for a few seconds, but the VRAM chips are clean. So I guess the thermal pad somehow fell off before I put the heatsink on the board .
It worked normally, without any kind of reboots, it only suffered from constant thermal throttling.
Other Reddit users approached him and inquired as to which heating pads he used as a substitute. The habit of replacing thermal pads for improved performance is typical among more experienced users, however this particular replacement was not motivated by performance improvement but rather by necessity. In this regard, kamaloo92 provided the following explanation:
I added the missing pad and replaced the others, just to be safe. I also added additional pads as recommended for the 3080 TUF (not Ti) and the temperatures dropped to a maximum of 80 ° C. So I hope everything works fine.
Just in case, I have used Gelid GP-Extreme. 1.5mm between the heatsink and VRAM, 1.5mm at the end of the video connectors, 3mm between the heatsink and the main heatsink, 3mm at the end of the power connector. I haven't removed the back plate so I don't know what's there. On the GPU I have used Kryonaut.
Another the user obamaprism3 identified a flaw with the thermal pad that should have been covering the VRAM of his RTX 3080 Founders Edition in the same Reddit r / nvidia forum, which was only 7 days ago. This causes the GPU to pull up and not establish appropriate contact with the GPU, resulting in overheating of the graphics card's graphics.
These are only a few of the numerous incidents that have come to light in recent months in which manufacturing faults or foreign objects have been discovered in various pieces of gear. The pandemic, it is claimed, may have resulted in several issues, including overworked assembly-line workers and a workforce without the appropriate experience, which may have been hired to make up for the shortage of workers. In addition to determining the root cause of these issues, it is critical to monitor the temperatures of our gear in order to avoid similar difficulties in the future.
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Joined: 2011-01-11
Wait. So literally judging from the comments (and not pointing any "ONE" person out) where is the damage control for Asus?!?!
I mean shit there are excuses as to why this is happening, but when EVGA does a cock-up you better watch out for that backlash....
I'm just more or less asking a question is all.
And to @Silva you're damn right on that one good sir. Asus truly is a shadow of it's former self especially in the customer service area. One of the main reasons I stuck with EVGA. Don't even ask a question as to how I blew it up. Just that I did and it got replaced. Of course no obvious "marks" on the board for RMA now...
Do wish Asus could spin that service department around once again. Borderline MSI quality in this regard today...
Senior Member
Posts: 3653
Joined: 2007-05-31
Wait. So literally judging from the comments (and not pointing any "ONE" person out) where is the damage control for Asus?!?!
I mean crap there are excuses as to why this is happening, but when EVGA does a cock-up you better watch out for that backlash....
I'm just more or less asking a question is all.
And to @Silva you're damn right on that one good sir. Asus truly is a shadow of it's former self especially in the customer service area. One of the main reasons I stuck with EVGA. Don't even ask a question as to how I blew it up. Just that I did and it got replaced. Of course no obvious "marks" on the board for RMA now...
Do wish Asus could spin that service department around once again. Borderline MSI quality in this regard today...
For your info the "quality control" isn't generaly done by the brand itself.
They give a book of what they expected to manufacturer and they do the QC in house, the some guy can do many level from minimal crap for discounter or amazon, to zero tolerance for Jaguar, Channel etc... But if the whole factory is deficient, they have a big problem anyway.
Senior Member
Posts: 313
Joined: 2020-12-29
I've always bought Asus hardware, but I'll never again. Their quality control is not existent and costumer support is a shadow of what once was.
If you want to avoid problems, avoid Asus as a brand.
It has gotten to a point that every brand is shoddy, who not to avoid tbh?
EVGA - cards blew up due to "poor craftsmanship"
Gigabyte - PSU's that explode
MIS & Asus - shit QC
whats left? Zotac? :/
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Joined: 2010-08-28
So before you install your GPU, you first have to dismantle it.
Seems 2021 alright.
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Posts: 1991
Joined: 2013-06-04
I've always bought Asus hardware, but I'll never again. Their quality control is not existent and costumer support is a shadow of what once was.
If you want to avoid problems, avoid Asus as a brand.