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Guru3D.com » News » Unusual high failure rates for GeForce RTX 2080 Ti?

Unusual high failure rates for GeForce RTX 2080 Ti?

by Hilbert Hagedoorn on: 10/30/2018 05:23 PM | source: | 123 comment(s)
Unusual high failure rates for GeForce RTX 2080 Ti?

For a couple of days now there is quite a lot of chatter on the web with GeForce RTX 2080 Ti buyers having issues, problems even running up-to the level where the card is bricked. We've monitored the chatter on the usual channels for a few days to see what is going on, and yeah the Geforce forums are flooded with reports.

The problems reported are rather diverse, some have unexpected BSODs, other cards just die and other show artifacts. All this does not seem to be related towards tweaking and overclocking. The thing with forum reports, however, is difficult, only people that have an actual issue will report it, the ones that are happy would not visit any forums, so as to what extent this is becoming a valid issue that is higher than normal RMA wise we cannot tell just yet. But something does seem to be going on.

  

  

If you dig around a little, several threads have been piling on Nvidia’s forum about problem RTX 2080 Ti cards for a while now. There literally are dozens if not hundreds of comments talking about crashes, blue screen of deaths, artifacts, and cards that fail to work or just die. It's not likely that all or any is related, but the number of reports is unusually high. By itself stumbling into issues a normal thing on support forums, however, what also is unusual is that the vast majority of reports seem to focus on the GeForce RTX 2080 Ti founder editions. There are some reports on Gigabyte and ASUS boards as well, but far less.

Since most GeForce RTX 2080 Ti owners will visit Guru3D.com, we'd love to hear from you. Whether that is a good or bad experience with the card, as I would like to see a more balanced view on the matter. Please do post your experiences in the thread below.

Nvidia's Response

Nvidia shares some words on the topic  and states it's not an increasing number of users affected by this problem, they also reiterate it does not seem to be a broad problem and adds to that: "we are working with each user individually as we do always."







« Be Quiet! launches Pure Power 11 Series Power Supplies · Unusual high failure rates for GeForce RTX 2080 Ti? · AMD Radeon Vega Mobile Discrete Graphics Coming to MacBook Pro »

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Rich_Guy
Senior Member



Posts: 12762
Joined: 2003-05-11

#5605327 Posted on: 11/09/2018 09:27 PM
https://www.hardocp.com/article/2018/11/09/geforce-rtx-2080-ti-fails-after-gaming-for-2-hours/

Astyanax
Senior Member



Posts: 13226
Joined: 2018-03-21

#5605590 Posted on: 11/10/2018 08:56 PM
so after watching that video, i can tell you the issue is not the memory chips themselves.

something is going wrong in the gpu's imc or cache, these are just your typical large die failures.

Fox2232
Senior Member



Posts: 11809
Joined: 2012-07-20

#5605849 Posted on: 11/11/2018 10:44 PM
so after watching that video, i can tell you the issue is not the memory chips themselves.

something is going wrong in the gpu's imc or cache, these are just your typical large die failures.
My 1st bet was IMC and maximum voltage before it runs into trouble with new 12nm manufacturing process. Then I considered that memory interface and IMC may be running on different voltage which may cause extra current going through IMC or memory ...

But it is puzzling because nVidia tests chips before they send them to AIBs or put them on founder's edition. Then cards are tested again after they are assembled. And here you see some cards failing in between 2~24 hours of load. It's like they (all AIBs/nVidia) did not test those cards after assembly at all.

(Yeah, I did read about nVidia pushing AIBs to produce cards at MSRP, but cutting corners on testing?)

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