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Guru3D.com » News » Ubisoft Enabling Fraudulent Far Cry 4 Keys For Customers Already Playing

Ubisoft Enabling Fraudulent Far Cry 4 Keys For Customers Already Playing

by Hilbert Hagedoorn on: 02/03/2015 02:24 PM | source: | 26 comment(s)
Ubisoft Enabling Fraudulent Far Cry 4 Keys For Customers Already Playing

Oh Ubisoft, arrange these things BEFORE you make any harsh decisions that directly impact your end-users, not afterwards. Ubisoft is enabling the keys again that have been disabled last week. 

Ubisoft has continued to investigate the matter and has amended its decision. “After further investigation into the matter of keys that were fraudulently purchased on EA's Origin store, we are reinstating keys for consumers who already had successfully activated and started playing the games,” a representative told us via email. “Any remaining fraudulently obtained and resold keys have been deactivated.”

The publisher says it will continue to deactivate fraudulently purchased keys in the future. “We are working with EA to prevent situations like this from happening again, and we will continue to deactivate keys that are found to be fraudulently obtained and resold,” we have been told. “We strongly recommend that players purchase keys and downloadable games only from the Uplay shop or trusted retailers.”

Retailers Kinguin and G2A both issued statements on the matter in January when their customers reported that keys purchased from the sites were made inactive. You can read our previous coverage for more on this story.







« Battlefield: Hardline needs R9 290 or GTX 760 for best quality · Ubisoft Enabling Fraudulent Far Cry 4 Keys For Customers Already Playing · Both Mantle and DX12 can combine video memory »

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Solfaur
Senior Member



Posts: 7825
Joined: 2005-08-10

#5006818 Posted on: 02/03/2015 05:40 PM
bloody idiots ffs!

I had to repurchase my FC4 Season Pass in the meantime, what good is it to me if they re-enable it now? Now I'm sure the store I got the key from won't refund me anymore either. :bang:



Redemption80
Senior Member



Posts: 18495
Joined: 2009-01-06

#5006822 Posted on: 02/03/2015 05:42 PM
That's a problem with your bank then.

If someone fraudulently uses your card and it was not your fault then you are not liable and you should not need to pay for insurance for something that should be standard.

Places like Steam, Origin didn't use 3D Secure the last time I checked as it is is a pita, but that leaves them liable as it means your not there to authorise the transaction.

Solfaur, the store has no way of knowing if you have started playing the game or not, so demand the refund.

vidra
Senior Member



Posts: 2620
Joined: 2005-07-16

#5006825 Posted on: 02/03/2015 05:45 PM
Well, they probably didn't expect things to escalate as they did so they exercised some damage control. They were going to take more flak either way.

Reddoguk
Senior Member



Posts: 2483
Joined: 2010-05-26

#5006944 Posted on: 02/03/2015 07:48 PM
I know Ubi are hated but come on.

No matter what they do people still gonna hate.

Take away stolen keys, gonna hate.
Give back stolen keys, gonna hate.

Poor Ubi can't win. My heart bleeds for them.

Redemption80
Senior Member



Posts: 18495
Joined: 2009-01-06

#5006969 Posted on: 02/03/2015 08:02 PM
Not sure i agree with the last sentence lol.

Ubi and everyone involved are all very rich and happy, the sales to hate ratio actually puts the hate quite low.

Feel sorry for the small companies who go bust when the hate overwhelms the sales.

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