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Guru3D.com » News » Ubisoft Compensates Unity issues with free content and games

Ubisoft Compensates Unity issues with free content and games

by Hilbert Hagedoorn on: 11/27/2014 03:22 PM | source: | 34 comment(s)
Ubisoft Compensates Unity issues with free content and games

The latest two game releases from Ubisoft might have well been labeled 'beta' as hundreds and hundreds of bugs needed to be patched after release. Ubisoft now admits that they did a poor job with Assassin’s Creed Unity and is going to compensate the buyers with free content and games.

In a blog post published earlier today, Yannis Mallat, CEO of Ubisoft Montreal and Toronto, admits that the anticipation and excitement for the newest title in the popular series was undercut because “the overall quality of the game was diminished by bugs and unexpected technical issues… These problems took away from your enjoyment of the game, and kept many of you from experiencing the game at its fullest potential.” as the consumerist reports;

The publisher has released multiple patches since the initial launch, but many are still angered by the fact that they paid top dollar for an unfinished game. And the irritation is only made worse by Ubisoft’s decision to strong-arm reviewers into holding back reviews of the game until after pre-orders were released, meaning people had no advance warning that they were buying a glitch-filled mess.

So in order to try to make it right, Ubisoft is going to give everyone who bought the game access to the Dead Kings downloadable content for free. If you paid for a Season Pass, which gives you access to all DLC when it’s released, you’ll be able to pick a free game from a slate of other Ubisoft titles, including Far Cry 4, Watch Dogs, Rayman Legends, Just Dance 2015.

The company has posted more information about the offer here.

Mallat says that the feedback from users — who have not held back from filling in the company on every glitch they discover “has been both humbling and incredibly helpful,” and he says that Ubisoft is “hopeful that with these forthcoming updates, everyone will be able to truly enjoy their Assassin’s Creed Unity experience.”

Please let this be a lesson to the game publishers of the world — if you know in advance that you won’t be releasing a finished product, tell your customers as soon as possible. Given that it takes months for disc-based games to be made, packaged, shipped and distributed to stores, Ubisoft knew for months that what it would release in November was not going to work properly.

Had the company announced a week or two before launch, “Warning: The game is going to be glitchy at launch, but we’re going to give free DLC to everyone who pre-orders,” I’m betting they would have actually sold even more copies of the game, and people would not have been able to complain when the launch product wasn’t up to snuff.

Well Ubisoft, can we expect something similar for Far Cry 4 ?



Ubisoft Compensates Unity issues with free content and games Ubisoft Compensates Unity issues with free content and games




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PhazeDelta1
Senior Member



Posts: 15616
Joined: 2010-09-12

#4968008 Posted on: 11/27/2014 10:22 AM
Free stuff is awesome.

Spets
Senior Member



Posts: 3232
Joined: 2011-05-10

#4968011 Posted on: 11/27/2014 10:30 AM
I like this :)
Maybe now they'll also work on bugs before releasing a game.

Phuncz
Member



Posts: 56
Joined: 2005-11-08

#4968015 Posted on: 11/27/2014 10:43 AM
Amazing what they did. Hopefully they took this the right way and start loosening release schedules so they aren't forced to release a game that's still in need of months of work. I hope EA takes note and starts compensating for the bad state Battlefield 4 was in from the release up until the last few months.

fernake
Senior Member



Posts: 225
Joined: 2013-05-11

#4968026 Posted on: 11/27/2014 11:17 AM
I personally do not give away anything I want, I just want to optimize their games too much to ask?

fantaskarsef
Senior Member



Posts: 13098
Joined: 2014-07-21

#4968032 Posted on: 11/27/2014 11:31 AM
This made me chuckle. To me personally it read like 'hey, we screwed up, but please don't be angry and take something free so you shut up'.
Even though it's not that bad, I wonder if those other games have no bugs at their current state... or is this going to be a buy one buggy game get two buggy games deal?

But, to their good, they at least try to offer something in return, and try to please the community. Not a bad move.

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