Toshiba Reveals warranty program for old OCZ products

Two weeks ago Toshiba formally took control of the assets of the OCZ Technology SSD division. The new company now is OCZ Storage Solutions and obviously a lot of end-users had questions about their warranties. All of OCZ's products that had been discontinued over the past year or prior are no longer supported for warranty, OCZ Storage Solutions can also not honor the warranty for any of OCZ's old non-SSD products. This includes RAM, USB drives, Power Supplies, DIY notebooks and peripherals. After the break an overview.

OCZ Storage Solutions warrants its products to be free from defects in materials and workmanship for a specific length of time from date of purchase. Warranty periods vary by product and are defined at the bottom of this document. If the product proves defective during the warranty period, OCZ Storage Solutions, at its option, will either:

• Replace with a new or refurbished product
• Provide a refund at current market value

This warranty is valid only for the original purchaser of products when purchased from an authorized OCZ Storage Solutions dealer. Except where prohibited by law, the warranty is non-transferable. An original sales receipt or valid copy of the receipt is required to establish purchase date and original purchaser.

Please note, OCZ Storage Solutions - A Toshiba Group Company is not the same organization as OCZ Technology Group. Through bankruptcy proceedings, Toshiba Corporation has acquired substantially all the assets from OCZ Technology Group but most liabilities, including outstanding warranties, have been excluded from that acquisition. As a result, OCZ Storage Solutions is only able to provide warranty support for certain products, as follows:

OCZ Storage Solutions is able to provide warranty support for the “OCZ Technology” SATA based Vector, Vertex Series SSDs, RevoDrive, RevoDrive 3/3X2 PCIe SSDs as well as any products launched by OCZ Storage Solutions on or after January 22nd, 2014. OCZ Storage Solutions is also able to provide warranty support for the “OCZ Technology” Agility SSD Series products that are still within a current warranty period until Jan 22, 2015.

OCZ Storage Solutions is unable to provide any warranty support for the following legacy and end of life “OCZ Technology” products that were discontinued over the past year or prior: solid state drives from the following families, Core, Apex, Solid, Solid 2, Solid 3, Colossus, IBIS, Enyo, Nocti, Synapse, Octane S2, Octane S3, Onyx, Petrol, and RevoDrive Hybrid. OCZ Storage Solutions is also unable to provide any warranty support for all discontinued non-SSD category products including DRAM memory, USB drives, Power Supplies, DIY notebooks and peripherals.

Limitation of Warranty

• Connection to a faulty power source
• Alteration, Modification, Disassembly or unauthorized repair
• Improper use of product
• Normal wear and tear
• User inflicted intentional or accidental damage
• Any other cause not resulting from defects in materials or workmanship