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Guru3D.com » News » Sony Removes Cyberpunk 2077 from the PlayStation Store

Sony Removes Cyberpunk 2077 from the PlayStation Store

by Hilbert Hagedoorn on: 12/18/2020 08:21 AM | source: | 121 comment(s)
Sony Removes Cyberpunk 2077 from the PlayStation Store

Things are diving nose down, Sony removed CD Projekt  Cyberpunk 2077 from its PlayStation Store and is offering full refunds, taking unusual steps to relieve customers furious about bugs plaguing one of the year’s most highly anticipated games.

On Thursday night, the PlayStation support Twitter account tweeted, "[Sony Interactive Entertainment] strives to ensure a high level of customer satisfaction, and we will begin to offer a full refund for all gamers who have purchased Cyberpunk 2077 via PlayStation Store and want a refund."

The PlayStation site confirmed the removal with the note: "SIE will also be removing Cyberpunk 2077 from PlayStation Store until further notice." 

The game's performance on consoles (and PC) has elicited stringent criticism from the press as well as consumers on social media. Gamers have highlighted how the PS4, Xbox One and even PS5 versions of the game would routinely crash witth gameplay littered with bugs. 

It’s unusual for any title to be removed from stores so soon after release. Previous examples include Square Enix Holdings Co.’s Final Fantasy XIV, which was taken offline for an overhaul following its disastrous 2010 launch, and Amazon.com Inc.’s Crucible, pulledfrom PC stores earlier this year and finally canceled.

 







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JonasBeckman
Senior Member



Posts: 17563
Joined: 2009-02-25

#5868366 Posted on: 12/18/2020 08:59 AM
Guessing they and maybe Microsoft weren't expecting things to go full Batman Arkham Knight (heh) with the PS4 and XOne editions of the game, which if they had that latest certification process for the game probably would have failed.
Feels like that build is just not going to work too well unless seriously overhauled and possibly further downscaled to get performance to 20 - 30 frames at least and overall more stable of course.

But the games been in development since 2012 at least and active development probably 4 - 5 years at least so can't really cancel it outright, quite a situation.
Quite impressive too not to hold back the game itself even if it's backfiring on Sony, MS and CD Project a bit now like some other initial cross-platform releases even if the build is already scaled back quite a bit over what the PS5 and XSeries are doing.
Or will be doing I think it's mostly forward compatibility here with the current-gen versions to begin with and then the PC build with the full next-gen console builds for early 2021 think that was the plan.

EDIT: Not the only game though. Nioh for one back in 2005 as a example.
(Yep not Duke Nukem Forever, for once much as it's also a example though the circumstances behind it's long development time are more down to chasing the latest tech and perfectionism I think it was.)


That at least had the PS3 edition cancelled but I guess that was unavoidable think the developers had some statement about it even "It just crashed." could have been the development itself the game or both. :D
(Think it was actually almost rebooted entirely in 2013 - 2014 in fact.)

Always fun when one of these lengthy development projects come up and especially manages to deliver but the active development after pre-production, planning and all that (Done very early on.) must be quite rough especially if it drags on the way some of these 8 - 10 years or more projects did.


EDIT: Better consumer laws couldn't hurt either making refunding and such a effective and hassle free means for consumers whether it's digital or physical and despite publisher and what not trying to restrict or complicate these things.

S***s broken = money back.

Simple. But instead it's some lengthy process and hoping you get a decent human contact for the support inquiry and then timers and other factors even if the country has some better laws that could be leaned on a bit.

Just don't do the whole credit chargeback thing or it's bye bye account until that little issue is sorted out and covered for with the extra fees involved when taking that action. :D
(Or at least be really sure before going that route.)

DannyD
Senior Member



Posts: 5272
Joined: 2020-07-24

#5868367 Posted on: 12/18/2020 09:01 AM
All those online /youtube reviewers giving console versions 10/10 on release, when they really should've been saying console is currently a no-go.

JonasBeckman
Senior Member



Posts: 17563
Joined: 2009-02-25

#5868369 Posted on: 12/18/2020 09:12 AM
Well they did make that chair though I suppose there were other clauses not just getting a "gaming chair" for it, I think one was that you had to actually use CD Project RED supplied media for one thing and reviews were likely done on PS5's and the X Series X maybe S versions less testing at least initially with the PS4 and XBox One editions but these are now popping up and with decidedly less impressive review scores unsurprisingly from what I could see from some users getting their copies early.
(Including some footage after the day-1 update also came out.)

Six_Tymes
Junior Member



Posts: 15
Joined: 2020-10-26

#5868372 Posted on: 12/18/2020 09:18 AM
consoles should have gone with nvidia 3000 series gpu's. amd's gpu inside consoles are a year old already, and do not have many of the specs the newest gpu's have. most here know that, but, most console gamers don't.

vbetts
Moderator



Posts: 15142
Joined: 2006-07-04

#5868373 Posted on: 12/18/2020 09:29 AM
consoles should have gone with nvidia 3000 series gpu's. amd's gpu inside consoles are a year old already, and do not have many of the specs the newest gpu's have. most here know that, but, most console gamers don't.

R&D costs alone would mean this just isn't possible. Do you really think Nvidia hasn't been working on ampere for less than a year as well? Also think what would Microsoft and Sony do for a CPU? They needed a solution that was all in one and also power efficient, which Ampere is not. Besides, Navi definitely is no slouch.

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