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Samsung Smart TV Owners complain About Bricked TV after Update
It looks like Smamsung has some damage control to do. Some of Samsungs high-end smart TVs are no longer working properly after a faulty firmware update. The devices are stuck on a channel or don’t anything at all.
Affected smart TVs are the UE50MU6100K, UE49MU7070 and MU6409, reports myce:
The forums of Samsung are flooded with users who complain about the issue and want the company to fix the issue. Samsung has stated to be working on a solution.
The issues started last week when the the TV manufacturer rolled out a new firmware update. Quickly after the release, the first reports of the issues appeared online. Unfortunately for the owners of the TV there still isn’t a solution for their issue. Moderators of the Samsung UK Forum told users Samsung is close to a solution but that users will have to visit a Samsung Service Center to get a new firmware installed. It’s currently unclear when the new firmware will be ready.
If you have a UE50MU6100K, UE49MU7070 or MU6409, you might want to turn off the WIFI/Internet connection for a few days.
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Prince Valiant
Senior Member
Posts: 702
Joined: 2014-02-23
Senior Member
Posts: 702
Joined: 2014-02-23
#5467504 Posted on: 08/29/2017 03:07 PM
Are these updates automatic?
Are these updates automatic?
JamesSneed
Senior Member
Posts: 883
Joined: 2017-02-14
Senior Member
Posts: 883
Joined: 2017-02-14
#5467644 Posted on: 08/29/2017 09:22 PM
Yes by default they are automatic. You can change that though.
Are these updates automatic?
Yes by default they are automatic. You can change that though.
maize1951
Senior Member
Posts: 239
Joined: 2011-09-30
Senior Member
Posts: 239
Joined: 2011-09-30
#5467711 Posted on: 08/30/2017 04:49 AM
Good thing mine is LG. By the way Hilbert you misspelled Samsung a few times, perhaps you typed it on a not so smart phone?
Good thing mine is LG. By the way Hilbert you misspelled Samsung a few times, perhaps you typed it on a not so smart phone?
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Senior Member
Posts: 980
Joined: 2010-02-24
Again!? They had this last time with a TV with Android software on it.