Samsung Smart TV Owners complain About Bricked TV after Update

by Hilbert Hagedoorn on: 08/29/2017 07:46 AM | source: | 4 comment(s)

It looks like Smamsung has some damage control to do. Some of Samsungs high-end smart TVs are no longer working properly after a faulty firmware update. The devices are stuck on a channel or don’t anything at all.

Affected smart TVs are the UE50MU6100K, UE49MU7070 and MU6409, reports myce:

The forums of Samsung are flooded with users who complain about the issue and want the company to fix the issue. Samsung has stated to be working on a solution.

The issues started last week when the the TV manufacturer rolled out a new firmware update. Quickly after the release, the first reports of the issues appeared online. Unfortunately for the owners of the TV there still isn’t a solution for their issue. Moderators of the Samsung UK Forum told users Samsung is close to a solution but that users will have to visit a Samsung Service Center to get a new firmware installed. It’s currently unclear when the new firmware will be ready.

If you have a UE50MU6100K, UE49MU7070 or MU6409, you might want to turn off the WIFI/Internet connection for a few days.

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