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Samsung postpones release of Galaxy Fold after reports of screen defects
After the debacle as reported last week, Samsung has decided to that the Galaxy Fold will not be released on April 26. From a statement that the company has released, it becomes clear that delaying the release has to do with screen issues that reviewers have reported.
-- Samsung --
We recently unveiled a completely new mobile category: a smartphone using multiple new technologies and materials to create a display that is flexible enough to fold. We are encouraged by the excitement around the Galaxy Fold.
While many reviewers shared with us the vast potential they see, some also showed us how the device needs further improvements that could ensure the best possible user experience.
To fully evaluate this feedback and run further internal tests, we have decided to delay the release of the Galaxy Fold. We plan to announce the release date in the coming weeks. Initial findings from the inspection of reported issues on the display showed that they could be associated with impact on the top and bottom exposed areas of the hinge. There was also an instance where substances found inside the device affected the display performance.
We will take measures to strengthen the display protection. We will also enhance the guidance on care and use of the display including the protective layer so that our customers get the most out of their Galaxy Fold. We value the trust our customers place in us and they are always our top priority. Samsung is committed to working closely with customers and partners to move the industry forward. We want to thank them for their patience and understanding.
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Backstabak
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Posts: 593
Joined: 2015-11-13
#5662373 Posted on: 04/23/2019 09:45 AM
What they probably have needed to do was make the fold in the "U" shape, so instead of a sharp fold which is going to fail quickly they would just have a gradual bend and it would make it only slightly thicker. However, as this had already a release date for 26th they must have at least thousands of these manufactured, so they can't really do anything with them without it costing millions.
What they probably have needed to do was make the fold in the "U" shape, so instead of a sharp fold which is going to fail quickly they would just have a gradual bend and it would make it only slightly thicker. However, as this had already a release date for 26th they must have at least thousands of these manufactured, so they can't really do anything with them without it costing millions.
Fox2232
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Joined: 2012-07-20
Senior Member
Posts: 10529
Joined: 2012-07-20
#5662379 Posted on: 04/23/2019 10:23 AM
Fold is "U" shaped. That's why phone is so thick and fold area so weird. We were checking it in details. Looked pretty awkward. And not good enough.
Would be better to have 2 separate screens close enough.
What they probably have needed to do was make the fold in the "U" shape, so instead of a sharp fold which is going to fail quickly they would just have a gradual bend and it would make it only slightly thicker. However, as this had already a release date for 26th they must have at least thousands of these manufactured, so they can't really do anything with them without it costing millions.
Fold is "U" shaped. That's why phone is so thick and fold area so weird. We were checking it in details. Looked pretty awkward. And not good enough.
Would be better to have 2 separate screens close enough.
Backstabak
Senior Member
Posts: 593
Joined: 2015-11-13
Senior Member
Posts: 593
Joined: 2015-11-13
#5662391 Posted on: 04/23/2019 11:28 AM
Fold is "U" shaped. That's why phone is so thick and fold area so weird. We were checking it in details. Looked pretty awkward. And not good enough.
Would be better to have 2 separate screens close enough.
I haven't seen it in person, but from the photo it looked like the fold is sharp, especially here where the middle has a sharp fold mark. But if the fold is "U" shaped and it there is still such problem, maybe that technology just isn't ready yet. I also agree that phone is super thick, definitely didn't look like something I'd want to carry in my pocket.
Two separate screens could work, but maybe they weren't able to make it look seamless and there would be much criticism about it.
Fold is "U" shaped. That's why phone is so thick and fold area so weird. We were checking it in details. Looked pretty awkward. And not good enough.
Would be better to have 2 separate screens close enough.
I haven't seen it in person, but from the photo it looked like the fold is sharp, especially here where the middle has a sharp fold mark. But if the fold is "U" shaped and it there is still such problem, maybe that technology just isn't ready yet. I also agree that phone is super thick, definitely didn't look like something I'd want to carry in my pocket.
Two separate screens could work, but maybe they weren't able to make it look seamless and there would be much criticism about it.
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Good that they delayed. Not interested in foldable phones though.
I can feel the need of a foldable TV more than this gimmick POS to be honest.