Return rates less than 5% after GeForce GTX 970 VRAM Exposure
The last couple of weeks have been havoc in regards the mess Nvidia created with the GeForce GTX 970 VRAM mess. Over the past few weeks we have been talking with distributors here in the Benelux, and we are hearing that merely a handful of cards are in a return status with the bigger players. John Peddy research however claims this number is as high as 5 %.
Jon Peddie from JPR stated: "I have heard as many as 5 per cent of the buyers are demanding a refund from the AIB suppliers", a quite from Kit-Guru. Retailers are reporting just 1-2%, with two of the UK's biggest retailers offering refunds for the GPU, where they have until the end of this month to box up their GTX 970 and return it. Keep one thing in mind, not all resellers are actually offering the option to return the card, some of them do .. some don't.
So it seems that in the US the return rates are higher opposed to what we are seeing in the EU, and that number includes the regular RMAs as well. If you like to learn more about the VRAM where 3.6 GB is fast memory and the last 512MB is considered a slow partition alongside some down-scaling specs wise, have a peek here.
Percentage wise the Nvidia's reputation, we are sure, has a higher value damage wise.
Senior Member
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Joined: 2005-08-13
There's hardly any real alternatives available for the same price. There's no way in hell I would pay more to get 290X and 980 is just overpriced.
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Joined: 2014-05-03
Most retailers are not accepting returns or refunding. Especially some small shops. Most of them are not informed by Nvidia or any other manufacturer about a return policy because of the vram fiasco or any upgrade/return program. Nvidia gonna lose sales to AMD really soon.
Senior Member
Posts: 134
Joined: 2014-06-27
Yeah there's no good alternative if you do return your 970. You either need to downgrade, save up and get a 980 which is probably overkill or deal with getting a 290X which performs near to the 970 at extreme power consumption, noise and temperature. I don't know about you lot but I don't like having a furnace in my PC.
If AMD had their 300 series out by now and one of them competes with the 970 on all levels that return number would be a lot more IMO. But on the other hand there's hardly any retailers letting you return
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Posts: 982
Joined: 2008-12-21
I bought my SLI setup from NewEgg. I won't be buying from them again due to a huge decrease over the last 3 years in customer service. They have a no return policy on both VGA cards and Motherboards. That's crap IMO. If you get a bad MoBo and want to return it to purchase a different one you're screwed, they will only exchange it in the first 30 days for the original board.
My last build I had a 7950. I loved that card and had the Eyefinity setup that it ran will all the current games at that time perfectly. I contacted Nvidia and they could care less about this issue even though I have proof of this stuttering and frame drops occuring on SOM, AC:U, and FC4. They said the card works perfectly fine. I plan to throw these in the trash when the 3xx series from AMD comes along. Nvidia will not get my money again.
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Joined: 2006-05-07
Problem is, that not all stores are accepting return of GTX 970 due to vram exposure, so it could be higher.