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Return rates less than 5% after GeForce GTX 970 VRAM Exposure
The last couple of weeks have been havoc in regards the mess Nvidia created with the GeForce GTX 970 VRAM mess. Over the past few weeks we have been talking with distributors here in the Benelux, and we are hearing that merely a handful of cards are in a return status with the bigger players. John Peddy research however claims this number is as high as 5 %.
Jon Peddie from JPR stated: "I have heard as many as 5 per cent of the buyers are demanding a refund from the AIB suppliers", a quite from Kit-Guru. Retailers are reporting just 1-2%, with two of the UK's biggest retailers offering refunds for the GPU, where they have until the end of this month to box up their GTX 970 and return it. Keep one thing in mind, not all resellers are actually offering the option to return the card, some of them do .. some don't.
So it seems that in the US the return rates are higher opposed to what we are seeing in the EU, and that number includes the regular RMAs as well. If you like to learn more about the VRAM where 3.6 GB is fast memory and the last 512MB is considered a slow partition alongside some down-scaling specs wise, have a peek here.
Percentage wise the Nvidia's reputation, we are sure, has a higher value damage wise.
Anarion
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#5009822 Posted on: 02/08/2015 01:42 PM
There's hardly any real alternatives available for the same price. There's no way in hell I would pay more to get 290X and 980 is just overpriced.
There's hardly any real alternatives available for the same price. There's no way in hell I would pay more to get 290X and 980 is just overpriced.
riardon
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Posts: 65
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#5009826 Posted on: 02/08/2015 01:56 PM
Most retailers are not accepting returns or refunding. Especially some small shops. Most of them are not informed by Nvidia or any other manufacturer about a return policy because of the vram fiasco or any upgrade/return program. Nvidia gonna lose sales to AMD really soon.
Most retailers are not accepting returns or refunding. Especially some small shops. Most of them are not informed by Nvidia or any other manufacturer about a return policy because of the vram fiasco or any upgrade/return program. Nvidia gonna lose sales to AMD really soon.
Primey0
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Posts: 121
Joined: 2014-06-27
#5009827 Posted on: 02/08/2015 01:58 PM
Yeah there's no good alternative if you do return your 970. You either need to downgrade, save up and get a 980 which is probably overkill or deal with getting a 290X which performs near to the 970 at extreme power consumption, noise and temperature. I don't know about you lot but I don't like having a furnace in my PC.
If AMD had their 300 series out by now and one of them competes with the 970 on all levels that return number would be a lot more IMO. But on the other hand there's hardly any retailers letting you return
Yeah there's no good alternative if you do return your 970. You either need to downgrade, save up and get a 980 which is probably overkill or deal with getting a 290X which performs near to the 970 at extreme power consumption, noise and temperature. I don't know about you lot but I don't like having a furnace in my PC.
If AMD had their 300 series out by now and one of them competes with the 970 on all levels that return number would be a lot more IMO. But on the other hand there's hardly any retailers letting you return
Ragingun
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#5009831 Posted on: 02/08/2015 02:11 PM
I bought my SLI setup from NewEgg. I won't be buying from them again due to a huge decrease over the last 3 years in customer service. They have a no return policy on both VGA cards and Motherboards. That's crap IMO. If you get a bad MoBo and want to return it to purchase a different one you're screwed, they will only exchange it in the first 30 days for the original board.
My last build I had a 7950. I loved that card and had the Eyefinity setup that it ran will all the current games at that time perfectly. I contacted Nvidia and they could care less about this issue even though I have proof of this stuttering and frame drops occuring on SOM, AC:U, and FC4. They said the card works perfectly fine. I plan to throw these in the trash when the 3xx series from AMD comes along. Nvidia will not get my money again.
I bought my SLI setup from NewEgg. I won't be buying from them again due to a huge decrease over the last 3 years in customer service. They have a no return policy on both VGA cards and Motherboards. That's crap IMO. If you get a bad MoBo and want to return it to purchase a different one you're screwed, they will only exchange it in the first 30 days for the original board.
My last build I had a 7950. I loved that card and had the Eyefinity setup that it ran will all the current games at that time perfectly. I contacted Nvidia and they could care less about this issue even though I have proof of this stuttering and frame drops occuring on SOM, AC:U, and FC4. They said the card works perfectly fine. I plan to throw these in the trash when the 3xx series from AMD comes along. Nvidia will not get my money again.
rflair
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#5009835 Posted on: 02/08/2015 02:29 PM
The quote check out.
The quote check out.
spp85
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#5009848 Posted on: 02/08/2015 02:56 PM
Honestly GTX970 is a good card for the price and its users no need to switch. But nVidia must face legal actions for consumer Fraud.
Honestly GTX970 is a good card for the price and its users no need to switch. But nVidia must face legal actions for consumer Fraud.
slickric21
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#5009850 Posted on: 02/08/2015 03:05 PM
Exactly
Problem is, that not all stores are accepting return of GTX 970 due to vram exposure, so it could be higher.
Exactly
sykozis
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#5009889 Posted on: 02/08/2015 04:41 PM
The cards are operating as designed, thus, not defective. Why should retailers risk losses on a product that is not defective?
Problem is, that not all stores are accepting return of GTX 970 due to vram exposure, so it could be higher.
The cards are operating as designed, thus, not defective. Why should retailers risk losses on a product that is not defective?
GeniusPr0
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#5009891 Posted on: 02/08/2015 04:43 PM
Yet not operating as advetised. Fail.
The cards are operating as designed, thus, not defective. Why should retailers risk losses on a product that is not defective?
Yet not operating as advetised. Fail.
sykozis
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#5009893 Posted on: 02/08/2015 04:47 PM
My card operates exactly as advertised but I'm also not trying to run games maxed at 4K like an idiot....
My card operates exactly as advertised but I'm also not trying to run games maxed at 4K like an idiot....
GeniusPr0
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#5009920 Posted on: 02/08/2015 05:20 PM
Apparently not otherwise Dying Light would have never had to accommodate a Frankenstein spec
My card operates exactly as advertised but I'm also not trying to run games maxed at 4K like an idiot....
Apparently not otherwise Dying Light would have never had to accommodate a Frankenstein spec
Cyberdyne
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#5009929 Posted on: 02/08/2015 05:29 PM
It doesn't matter how you feel the card performs for you. GPU specs, like any other PC part, are black and white. It either is or is not, and if it isn't then that is simply false advertising.
In the end it's a good thing there is at least a negative backlash about this. If everyone reacted so nonchalant about this it would easily turn into a slippery slope where specs are constantly reported higher then what they actually are under the guise of "you can't notice the difference anyway".
It doesn't matter how you feel the card performs for you. GPU specs, like any other PC part, are black and white. It either is or is not, and if it isn't then that is simply false advertising.
In the end it's a good thing there is at least a negative backlash about this. If everyone reacted so nonchalant about this it would easily turn into a slippery slope where specs are constantly reported higher then what they actually are under the guise of "you can't notice the difference anyway".
sykozis
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#5009930 Posted on: 02/08/2015 05:30 PM
I don't play Dying Light, so don't really care about it. I guess it is easier to blame NVidia than developers that refuse to write proper code....
GTX460 768MB, GTX550Ti, GTX660.....all had similar memory configurations to the 970 where a portion of the memory was slower than the rest. NVidia just used a different method this time.
It doesn't matter how you feel the card performs for you. GPU specs, like any other PC part, are black and white. It either is or is not, and if it isn't then that is simply false advertising.
In the end it's a good thing there is at least a negative backlash about this. If everyone reacted so nonchalant about this it would easily turn into a slippery slope where specs are constantly reported higher then what they actually are under the guise of "you can't notice the difference anyway".
I bought my card based on it's performance. Not it's specs. Most of us learned years ago that specs are misleading unless you have indepth knowledge of exactly how the architecture works. (which 99.9% of consumers don't).
I don't play Dying Light, so don't really care about it. I guess it is easier to blame NVidia than developers that refuse to write proper code....
GTX460 768MB, GTX550Ti, GTX660.....all had similar memory configurations to the 970 where a portion of the memory was slower than the rest. NVidia just used a different method this time.
It doesn't matter how you feel the card performs for you. GPU specs, like any other PC part, are black and white. It either is or is not, and if it isn't then that is simply false advertising.
In the end it's a good thing there is at least a negative backlash about this. If everyone reacted so nonchalant about this it would easily turn into a slippery slope where specs are constantly reported higher then what they actually are under the guise of "you can't notice the difference anyway".
I bought my card based on it's performance. Not it's specs. Most of us learned years ago that specs are misleading unless you have indepth knowledge of exactly how the architecture works. (which 99.9% of consumers don't).
GeniusPr0
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#5009948 Posted on: 02/08/2015 05:59 PM
Right because let's blame a developer who takes 2-5 years to develop a game, while testing lots of configs, to not accommodate misleading specs at their time of arrival, which could be just a few months before release of aforementioned game.
LOL
Right because let's blame a developer who takes 2-5 years to develop a game, while testing lots of configs, to not accommodate misleading specs at their time of arrival, which could be just a few months before release of aforementioned game.
LOL
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Problem is, that not all stores are accepting return of GTX 970 due to vram exposure, so it could be higher.