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Nvidia recalls Shield Tablet - Fire Hazard
NVIDIA are recalling the SHIELD Tablet. Being announced today and taking effect immediately, the tablets are being voluntarily recalled by NVIDIA on account of safety concerns with some of the batteries the company has used.
Shield 8-inch tablets that were sold between July 2014 and July 2015 the company will replace. The battery can overheat, posing a fire hazard. NVIDIA is asking customers to visit this page for information on how to obtain a replacement device.
NVIDIA has announced a recall of its SHIELD tablets, sold between July 2014 and July 2015. NVIDIA has determined the battery in these tablets can overheat and pose a fire hazard. As part of this recall, NVIDIA will be replacing the tablet.
NVIDIA is asking customers to submit a claim for a replacement device. NVIDIA is also asking consumers to stop using the recalled tablet, except as needed to participate in the recall and back up data. Consumers will receive a replacement tablet after registering to participate in the recall.
The recall does not affect any other NVIDIA products.
NVIDIA is coordinating with appropriate governmental agencies to ensure that the recall follows established industry practices.
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nhlkoho
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#5133602 Posted on: 07/31/2015 09:00 PM
A co-worker of mine just filled out the recall form and it didn't mention anything about sending the old one back. Even though Nvidia is remotely disabling the defective units I'm surprised that they don't request the old ones back.
A co-worker of mine just filled out the recall form and it didn't mention anything about sending the old one back. Even though Nvidia is remotely disabling the defective units I'm surprised that they don't request the old ones back.
TheDeeGee
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Posts: 7562
Joined: 2010-08-28
#5133613 Posted on: 07/31/2015 09:16 PM
I guess you can keep it for spare parts, like the screen.
A co-worker of mine just filled out the recall form and it didn't mention anything about sending the old one back. Even though Nvidia is remotely disabling the defective units I'm surprised that they don't request the old ones back.
I guess you can keep it for spare parts, like the screen.
cowie
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Posts: 13276
Joined: 2005-03-30
#5133721 Posted on: 08/01/2015 12:02 AM
I guess that did not work out too well
I guess that did not work out too well
Dazz
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Posts: 970
Joined: 2001-08-12
#5133938 Posted on: 08/01/2015 11:47 AM
What happens in these cases is they send the replacement unit out with a jiffy bag in the same package to send the old one typically postage paid for so no expensive to the customer.
A co-worker of mine just filled out the recall form and it didn't mention anything about sending the old one back. Even though Nvidia is remotely disabling the defective units I'm surprised that they don't request the old ones back.
What happens in these cases is they send the replacement unit out with a jiffy bag in the same package to send the old one typically postage paid for so no expensive to the customer.
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I actually saw this coming. The Shield Tablet could have been great if it didn't go through so many rounds of cost cutting.