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Guru3D.com » News » Microsoft resolves issue with Windows 10 disappearing files

Microsoft resolves issue with Windows 10 disappearing files

by Hilbert Hagedoorn on: 10/10/2018 08:37 AM | source: | 44 comment(s)
Microsoft resolves issue with Windows 10 disappearing files

The new Windows 10 October update no longer removes files by accident. Microsoft says it has solved the problem, and that it wants to help users get their files back.

Microsoft says  to have found the cause of the problem. A new update is now being tested among beta users. If that is successful, other users can also download it. The most recent update for the operating system was withdrawn last week when it appeared that users lost documents, photos, and videos after installation.

Microsoft initially asked users not to install the update themselves but decided to stop the roll-out later. According to Microsoft, only a small number of users have lost files. As we reported yesterday already, those who have had bad luck can call a special helpline that Microsoft has set up. The company says it can not guarantee that users will actually get their files back. However, special software can help with this. Until then, users are advised to use their computers as little as possible.







« Updated: MSI RTX 2070 cards surface, Armor and triple-fan models · Microsoft resolves issue with Windows 10 disappearing files · Review: Terra Master F4-220 4 bay NAS »

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Shaxuul
Member



Posts: 54
Joined: 2013-10-13

#5594685 Posted on: 10/10/2018 11:15 AM
Dear Microsoft :

If you could test YOUR OWN F**KING PRODUCT BEFORE FORCING IT UPON US, THAT'D BE GREAT! Thanks!

Yeah, how does something as major & detrimental as this bug, and its UNMISTAKABLY-NOTICEABLE and IMMEDIATE effects, go "unnoticed" by Microsoft itself and its 131,000 global employees? :mad:

fantaskarsef
Senior Member



Posts: 12163
Joined: 2014-07-21

#5594689 Posted on: 10/10/2018 11:27 AM
They knew. They just didn't care. No "going unnoticed", it was reported before by the insiders as well. They just didn't care to consider this.

heffeque
Senior Member



Posts: 4108
Joined: 2003-03-03

#5594694 Posted on: 10/10/2018 11:48 AM
Honestly, if you're dumb enough that you leave anything important on your C drive and don't move the location of folders such as pictures/mydocs/videos etc then I don't know what to tell you. The only thing on my C drive is windows itself and programs. Everything else is on another partition.

First of all: Tell your aunt Lucy that she shouldn't put her picture in the folder called "Pictures" that Microsoft has designed for her to put her pictures in... because it's not safe, because you are smarter than Microsoft.
Second of all: You seem to be quick to call other people dumb, yet you think that by storing files in a separate partition is going to magically save those files from being inaccessible when the drive breaks down. Brilliant!

Stairmand
Senior Member



Posts: 258
Joined: 2007-07-25

#5594700 Posted on: 10/10/2018 12:02 PM
I have noticed that "clean" installs no longer install any crappy trials of Candy Crush etc.

Neo Cyrus
Senior Member



Posts: 9784
Joined: 2006-02-14

#5594712 Posted on: 10/10/2018 12:33 PM
I used data recovery software immediately to see if I could get any of my files back. Nothing but a single video and it was too damaged to view. I hope every bigwig at M$ get their personal files permanently deleted to see how they like the taste of it.
Not deleting personal possibly-non-backed-up files seems like a good idea. "New in Windows 10: Here's a great new feature! We won't delete your wedding pictures!"

You missed the fine print. It says they reserve the right to delete your wedding photos anyway.

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