Microsoft resolves issue with Windows 10 disappearing files
The new Windows 10 October update no longer removes files by accident. Microsoft says it has solved the problem, and that it wants to help users get their files back.
Microsoft says to have found the cause of the problem. A new update is now being tested among beta users. If that is successful, other users can also download it. The most recent update for the operating system was withdrawn last week when it appeared that users lost documents, photos, and videos after installation.
Microsoft initially asked users not to install the update themselves but decided to stop the roll-out later. According to Microsoft, only a small number of users have lost files. As we reported yesterday already, those who have had bad luck can call a special helpline that Microsoft has set up. The company says it can not guarantee that users will actually get their files back. However, special software can help with this. Until then, users are advised to use their computers as little as possible.
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Senior Member
Posts: 12163
Joined: 2014-07-21
They knew. They just didn't care. No "going unnoticed", it was reported before by the insiders as well. They just didn't care to consider this.
Senior Member
Posts: 4108
Joined: 2003-03-03
First of all: Tell your aunt Lucy that she shouldn't put her picture in the folder called "Pictures" that Microsoft has designed for her to put her pictures in... because it's not safe, because you are smarter than Microsoft.
Second of all: You seem to be quick to call other people dumb, yet you think that by storing files in a separate partition is going to magically save those files from being inaccessible when the drive breaks down. Brilliant!
Senior Member
Posts: 258
Joined: 2007-07-25
I have noticed that "clean" installs no longer install any crappy trials of Candy Crush etc.
Senior Member
Posts: 9784
Joined: 2006-02-14
I used data recovery software immediately to see if I could get any of my files back. Nothing but a single video and it was too damaged to view. I hope every bigwig at M$ get their personal files permanently deleted to see how they like the taste of it.
You missed the fine print. It says they reserve the right to delete your wedding photos anyway.
Member
Posts: 54
Joined: 2013-10-13
Dear Microsoft :
If you could test YOUR OWN F**KING PRODUCT BEFORE FORCING IT UPON US, THAT'D BE GREAT! Thanks!
Yeah, how does something as major & detrimental as this bug, and its UNMISTAKABLY-NOTICEABLE and IMMEDIATE effects, go "unnoticed" by Microsoft itself and its 131,000 global employees?