Microsoft retracted the KB4524244 security update today, February 15, 2020, from Windows Update after confirming user reports about freezes, boot problems, and installation issues since it was released on February 11.
Update KB4524244 was made available for Windows 10 systems with versions between versions 1607 and 1909. It ensures that the system freezes during installation and that booting is no longer possible. In the statement, Microsoft confirmed that the update is being removed and will not be re-issued. At least until it is fixed.
"You might restart into recovery with 'Choose an option' at the top of the screen with various options or you might restart to your desktop and receive the error 'There was a problem resetting your PC'," Microsoft explains.
| Affected platforms | |
| Client | Server |
| Windows 10, version 1909 | Windows Server, version 1909 |
| Windows 10, version 1903 | Windows Server, version 1903 |
| Windows 10, version 1809 | Windows Server, version 1809/Windows Server 2019 |
| Windows 10 Enterprise LTSC 2019 | |
| Windows 10, version 1803 | Windows Server, version 1803 |
| Windows 10, version 1709 | Windows Server, version 1709 |
| Windows 10 Enterprise LTSC 2016 | Windows Server 2012 |
| Windows 10, version 1607 | Windows Server 2016 |
To help users of affected devices, "the standalone security update, KB4524244 has been removed and will not re-offered from Windows Update, Windows Server Update Services (WSUS) or Microsoft Update Catalog," Microsoft says on the Windows 10 Health Dashboard.
"This does not affect any other update, including Latest Cumulative Update (LCU), Monthly Rollup or Security Only update."
Users who have installed the update and are experiencing issues can follow this procedure to uninstall the update and get rid of the problems:
- Select the start button or Windows Desktop Search and type update history and select View your Update history.
- On the Settings/View update history dialog window, Select Uninstall Updates.
- On the Installed Updates dialog window, find and select KB4524244 and select the Uninstall button.
- Restart your device.
