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Inno3D Warns that mining can break Warranty on their GPUs
Well, that was bound to happen. Inno3D is the first manufacturer to warn cryptocurrency coin-miners that they are possible voiding the warranty on their cards. See, graphics cards are not design to do full load 24/7/365, and that is exactly what miners are doing.
We're pretty sure that the RMA return rates have gone up ever since the mining hype started. Inno3D is the first to issue a warning. Thing is though, if a card breaks down after all that abuse, how would Inno3D ever figure out that it was used for mining?
It brings up the question, what is the lifespan of a graphics card with normal usage? I had this discussion once with folks from Nvidia, and in their believe with pretty hefty daily gaming that would average out roughly at 5 years. At one point the GPU will start leaking. If you place that 5 years into perspective compared to what miner are doing with them, I dunno maybe the cards are bound to die after a year or less?
So, while this info is not listed at their website, a reddit user recently bought a (GTX1060 6GB Ichill x3 V2), Inno3D is adding a sticker onto that packaging that makes the message clear, as spotted on reddit. I can see other AIB partners following this protocol, I just cannot see how they would validate the fact the card was used for mining.
Inno3D working on custom cooling for GTX 470 - 04/08/2010 03:02 AM
Inno3D released some photo's of what seems to be CAD images, showing a new cooling design for the GeForce GTX 470. The cooler will have three fans and the name for this series ironically is HAWK. I sa...
Inno3D working on GT240 Silent Edition - 01/19/2010 12:20 PM
Ay .. that's like a tutrle on its back isn't it ? Expreview captured photos of the new GT240 Silent Edition graphics card from Inno3D, this GeForce GT240 features passive cooling. Inno3D GT240 Silent...
chronek
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Posts: 185
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#5466396 Posted on: 08/25/2017 02:12 PM
solution: then just do not buy Inno3D cards...
solution: then just do not buy Inno3D cards...
ObscureangelPT
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#5466397 Posted on: 08/25/2017 02:15 PM
Ye, sure.
And how the hell they know if I have been mining, playing for 8 hours, or leaving Niko stopped in GTA IV for 1 entire week (This last one happened, I forgot to turn off the pc and was out of the house for one week).
My GPU have been doing this for 5 years now, mining 24/7 for some days, I only disable the mining to play or do any activity that requires GPU Power.
It's still alive and fine.
It's logical that if somebody is using the GPU at 100% all the time, or gaming for more hours than the average joe, that the card will be under more stress, and that might impact the life time of the card. But if a GPU breaks just because mining for less than 2 years, then probably your card is lower quality and if things were that linear, it could die in 3 or 4 years in gaming life with no mining. Anyway I don't trust Inno3D either. XD
Ye, sure.
And how the hell they know if I have been mining, playing for 8 hours, or leaving Niko stopped in GTA IV for 1 entire week (This last one happened, I forgot to turn off the pc and was out of the house for one week).
My GPU have been doing this for 5 years now, mining 24/7 for some days, I only disable the mining to play or do any activity that requires GPU Power.
It's still alive and fine.
It's logical that if somebody is using the GPU at 100% all the time, or gaming for more hours than the average joe, that the card will be under more stress, and that might impact the life time of the card. But if a GPU breaks just because mining for less than 2 years, then probably your card is lower quality and if things were that linear, it could die in 3 or 4 years in gaming life with no mining. Anyway I don't trust Inno3D either. XD
Tequila
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#5466399 Posted on: 08/25/2017 02:16 PM
Most major manufacturers have added this by stealth to their warranty agreements, for example, PNY:
THIS WARRANTY SHALL NOT APPLY WHERE PRODUCT(S) ARE USED TO ANY DEGREE, OUTSIDE OF NORMAL INTENDED USE, WHICH SHALL INCLUDE BUT ARE NOT LIMITED TO “MINING” (e.g., Cryptocurrency, Data Mining, Mining Farms).
http://www.pny.com/support/technical-support/geforce-graphics-cards/warranties-policies
http://www.pny.com/File%20Library/Support/PNY%20Products/Warranties/GeForce%20Graphics/3-Year-Limited-Warranty.pdf
I think surely this would also make 'gaming' GPU's used for Machine Learning (or CUDA programming) also void of warranty, but as others have stated, I would find this difficult to prove.
Most major manufacturers have added this by stealth to their warranty agreements, for example, PNY:
THIS WARRANTY SHALL NOT APPLY WHERE PRODUCT(S) ARE USED TO ANY DEGREE, OUTSIDE OF NORMAL INTENDED USE, WHICH SHALL INCLUDE BUT ARE NOT LIMITED TO “MINING” (e.g., Cryptocurrency, Data Mining, Mining Farms).
http://www.pny.com/support/technical-support/geforce-graphics-cards/warranties-policies
http://www.pny.com/File%20Library/Support/PNY%20Products/Warranties/GeForce%20Graphics/3-Year-Limited-Warranty.pdf
I think surely this would also make 'gaming' GPU's used for Machine Learning (or CUDA programming) also void of warranty, but as others have stated, I would find this difficult to prove.
Olievlekje
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#5466401 Posted on: 08/25/2017 02:19 PM
I guess they came to the conclusion their cards break a lot and just want the less warranty claiming gamer
So better not use their cards for rendering or similar applications do you get the same warning if your using them for a video rending farm or are one of those sleepless streamers that are online almost 24/7
I guess they came to the conclusion their cards break a lot and just want the less warranty claiming gamer
So better not use their cards for rendering or similar applications do you get the same warning if your using them for a video rending farm or are one of those sleepless streamers that are online almost 24/7
Reardan
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#5466402 Posted on: 08/25/2017 02:20 PM
Impossible to enforce garbage. There's no way for them to know what you've done with it, it won't prevent anyone from buying. Waste of time.
Impossible to enforce garbage. There's no way for them to know what you've done with it, it won't prevent anyone from buying. Waste of time.
viliu24
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#5466407 Posted on: 08/25/2017 02:27 PM
really? what about those internet cafe's where gpu's have sometimes a harder life than a miner gpu (most of miners have proper cooling and psu's) , what about the fact that when i was a student and i was living and a room with another 4 students in campus and i had a gaming rig that was 24/7 used for gaming.... That's just another reason added to already existing ones to refuse a warranty. No worries , other producers will jump in the hype train. At this point Inno3d tells me that even their engineers know that their products are not up to the standards and QC is at it minimum required - the card powers on? then QC pass and sold with 3 years warranty but only to be used as a display item.
really? what about those internet cafe's where gpu's have sometimes a harder life than a miner gpu (most of miners have proper cooling and psu's) , what about the fact that when i was a student and i was living and a room with another 4 students in campus and i had a gaming rig that was 24/7 used for gaming.... That's just another reason added to already existing ones to refuse a warranty. No worries , other producers will jump in the hype train. At this point Inno3d tells me that even their engineers know that their products are not up to the standards and QC is at it minimum required - the card powers on? then QC pass and sold with 3 years warranty but only to be used as a display item.
Olievlekje
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#5466409 Posted on: 08/25/2017 02:29 PM
for most small miners its not a problem just the big one`s trying to Rma 50 cards at once will looks elsewhere
Impossible to enforce garbage. There's no way for them to know what you've done with it, it won't prevent anyone from buying. Waste of time.
for most small miners its not a problem just the big one`s trying to Rma 50 cards at once will looks elsewhere
Darr
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#5466411 Posted on: 08/25/2017 02:38 PM
The next question is how long before the other GPU manufacturers start applying this and will they also apply it to those of us that use our GPUs for scientific computing? Our GPUs also run 24/7 at high clock settings.
The next question is how long before the other GPU manufacturers start applying this and will they also apply it to those of us that use our GPUs for scientific computing? Our GPUs also run 24/7 at high clock settings.
anthos
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#5466413 Posted on: 08/25/2017 02:41 PM
All this will probably achieve is having people that their gpu just broke for whatever reason be denied their warranty and be accused that it broke because they were mining.
All this will probably achieve is having people that their gpu just broke for whatever reason be denied their warranty and be accused that it broke because they were mining.
haste
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#5466414 Posted on: 08/25/2017 02:46 PM
Funny. If you can't prove it, case doesn't exist.
Also from their perspective, we probably shouldn't use GPUs in GPU accelerated rendering farms either? Blender? Or maybe we should stop buying Inno3D, there you are, solved.
Funny. If you can't prove it, case doesn't exist.
Also from their perspective, we probably shouldn't use GPUs in GPU accelerated rendering farms either? Blender? Or maybe we should stop buying Inno3D, there you are, solved.
nhlkoho
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#5466419 Posted on: 08/25/2017 02:56 PM
Funny. If you can't prove it, case doesn't exist.
Also from their perspective, we probably shouldn't use GPUs in GPU accelerated rendering farms either? Blender? Or maybe we should stop buying Inno3D, there you are, solved.
There's a difference there and that's why Nvidia makes the Quadro professional cards.
Remember that it wasn't long ago that overclocking would void your warranty. I'm sure that all these companies will introduce variations of their cards specifically targeted towards miners.
Funny. If you can't prove it, case doesn't exist.
Also from their perspective, we probably shouldn't use GPUs in GPU accelerated rendering farms either? Blender? Or maybe we should stop buying Inno3D, there you are, solved.
There's a difference there and that's why Nvidia makes the Quadro professional cards.
Remember that it wasn't long ago that overclocking would void your warranty. I'm sure that all these companies will introduce variations of their cards specifically targeted towards miners.
DES_MX
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#5466421 Posted on: 08/25/2017 03:00 PM
I can tell what happens: after roughly 6 months to a year the once stable overclocks start degrading (just like on CPU), fan bearings start to give in (up to total degradation and stopping of fans even with frequent lubrication). However, I've never had a GPU die outright on me, even after a year of mining.
I can tell what happens: after roughly 6 months to a year the once stable overclocks start degrading (just like on CPU), fan bearings start to give in (up to total degradation and stopping of fans even with frequent lubrication). However, I've never had a GPU die outright on me, even after a year of mining.
Embra
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#5466427 Posted on: 08/25/2017 03:20 PM
At some point are we going to have to prove we are not mining??
At some point are we going to have to prove we are not mining??
RzrTrek
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#5466430 Posted on: 08/25/2017 03:32 PM
Another news drought filled with mining rumors?
Another news drought filled with mining rumors?
Click here to post a comment for this news story on the message forum.
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I'm a bit surprised others haven't come up with this solution sooner, and I agree with Hilbert where I'm not sure how they're going to prove what you were doing. I don't think the warranty should be completely revoked, but rather limited. For example:
* Only be able to RMA up to 4 GPUs at a time (enough to fill up a gaming PC with GPUs, but not enough for typical miners)
* Reduce the warranty length. Nowadays, the only thing that usually kills processors comes down to the user.
* Be more strict about return reasons. So for example, if you owned the product for more than a month but it is still under warranty, you would have to provide proof that it was defective. That would assume it isn't defective due to water damage, BIOS manipulation, overclocking, faulty PSU, or awful ambient temperatures.
The thing is, there are some people who buy gaming GPUs for gaming, but do mining to fill up idle time. Usually if these people need to RMA their product, it's because the product was defective due to a design flaw, and earns the right to be replaced.