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Guru3D.com » News » Inno3D Warns that mining can break Warranty on their GPUs

Inno3D Warns that mining can break Warranty on their GPUs

by Hilbert Hagedoorn on: 08/25/2017 03:00 PM | source: | 123 comment(s)
Inno3D Warns that mining can break Warranty on their GPUs

Well, that was bound to happen. Inno3D is the first manufacturer to warn cryptocurrency coin-miners that they are possible voiding the warranty on their cards. See, graphics cards are not design to do full load 24/7/365, and that is exactly what miners are doing.

We're pretty sure that the RMA return rates have gone up ever since the mining hype started. Inno3D is the first to issue a warning. Thing is though, if a card breaks down after all that abuse, how would Inno3D ever figure out that it was used for mining?

 

 

It brings up the question, what is the lifespan of a graphics card with normal usage? I had this discussion once with folks from Nvidia, and in their believe with pretty hefty daily gaming that would average out roughly at 5 years. At one point the GPU will start leaking. If you place that 5 years into perspective compared to what miner are doing with them, I dunno maybe the cards are bound to die after a year or less? 

So, while this info is not listed at their website, a reddit user recently bought a (GTX1060 6GB Ichill x3 V2), Inno3D is adding a sticker onto that packaging that makes the message clear, as spotted on reddit. I can see other AIB partners following this protocol, I just cannot see how they would validate the fact the card was used for mining.



Inno3D Warns that mining can break Warranty on their GPUs




« AMD Radeon RX Vega Shortages will last until October · Inno3D Warns that mining can break Warranty on their GPUs · Eight Core Ryzen Threadripper 1900X Spotted in India Etail »

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Denial
Senior Member



Posts: 13753
Joined: 2004-05-16

#5468186 Posted on: 08/31/2017 05:25 PM
^^^Forget ebay, the main point of the question is, would you personally be happily to refund me the money back and accept fully that you had sold me a faulty card, if i told you i had used it for the last four weeks for nothing but mining 24/7 and it had failed while mining?

Remember it is just a hypothetical question. ;)

No, I wouldn't refund you the money, mining on it or not. I'm not legally required to and I don't feel any moral obligation to do so as I certainly wouldn't sell my used card with a warranty. And again, even if you bought my card and used it 24/7 for 4 weeks while gaming and it failed, I still wouldn't care and wouldn't refund you anything. I don't see why mining would make it any different.

What you are suggesting would require novel hardware in the video cards. Manufacturers would also need to make sure hackers can't simply invent a way to alter those hour/usage counts. There would be plenty of hackers working on it since there's money involved.

"Mining will void the warranty" sounds only dumb if you are a miner. For most of the rest of us it's good news considering what miners did to the video card market.

Yeah until Inno3D starts denying warranty claims for gamers because they can just claim that the gamer mined on it. It's not like there is anything that logs what applications are running on the card and even if there was the same argument applies, it could be hacked. And it's not like miners who are effected by this are going to say they mined on the card either.

I also don't see how this is different than any other industry that has similar warranty programs.

To be clear - I'm all for stopping miners from buying gaming cards, but I don't think this is the correct way to handle it. Applying some "you can't use this for mining warranty" is ambiguous and back to the original argument is nothing like purposely burning tires out in a parking lot or something. Someone using the card for any type of calculation, gaming, etc can burn it out just as fast.

Kaarme
Senior Member



Posts: 2948
Joined: 2013-03-10

#5468211 Posted on: 08/31/2017 06:22 PM
The only choices are either to come up with something like this or raise prices. The factory prices, not retail prices that already jumped. If manufacturers need to deal with higher amounts of valid warranty returns, they need higher profits.

I have only ever needed to return a single video card, years and years ago. It was an Asus Nvidia card with a dead TV-OUT connector. So, I wouldn't personally be too worried about getting denied warranty due to false claims of mining.

Venix
Senior Member



Posts: 2464
Joined: 2016-08-01

#5468228 Posted on: 08/31/2017 07:40 PM
I thought i said don't bother replying? I guess you can't follow instructions very well, too bad. Ignored.


Wow seriusly ? First of all you are not my boss, i would say my thoughts and arguments on anything i feel like it and want to reply and MOST certainly i do not need your permision to do so neither i will EVER ask YOU for permision , if that bothers you , well too bad deal with it . Other than that , have a nice day.


Ok on topic now, for moded cards sure the warranty should be void , what worries me the most is more companies following up and denying rma on people that actually game on their cards.

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