Gainward & Palit Increase Warranty, now three years

by Hilbert Hagedoorn on: 01/14/2018 10:54 AM | source: | 5 comment(s)

The warranty period for Palit and Gainward (both have the same underlying company) GeForce graphics cards has been extended, the warranty for both brands was 24 months, now it is 36 months or three years.

The three-year warranty applies to all Gainward and Palit GeForce GPU models, whether it's a GeForce GT 1030 or a GeForce GTX 1080 Ti reports computerbase. The only condition is that the video card was purchased after 1 January 2018 or that a sticker with a three-year warranty on the packaging was already affixed before that time. The warranty remains to be carry-in, aka you return it towards the seller and not at Palit or Gainward itself.

In the past Gainward already offered a three-year warranty, which got changed to two years at one point.


Asus	3 years	-	dealer
Club 3D	2 years	-	dealer
EVGA	3 years	5 years 10 years	Dealer + manufacturer
Gainward	2 years / 3 years ⁹	-	dealer
Gigabyte	3 years	4 years after registration ¹	dealer
HIS	2 years	-	dealer
Inno3D	2 years / 3 years ²	-	dealer
GALAX/KFA²	2 years	-	dealer
MSI	3 years 3	-	dealer
Palit	2 years / 3 years ⁹	-	dealer
PNY	3 years 4	-	Dealer + manufacturer
PowerColor	2 years	-	Dealer + manufacturer
Sapphire	2 years ^5/3 years ⁶	-	Dealer + Manufacturer ⁷
XFX	3 years (5 years on fan)	-	Dealer + manufacturer
Zotac	2 years (warranty)	5 years after registration ⁸	Dealer + manufacturer
¹ For GeForce GTX 1000 Xtreme gaming series; ²3 years only on iChill series; ³ From date of manufacture; ⁴ graphics cards used for mining can be rejected; ⁵ Up to and including Radeon 300 series; ⁶ From Radeon RX-400 series; ⁷ If dealer refuses RMA; ⁸ Applies only without radiator change; ⁹ With date of purchase from 01.01.2018

Note: In the original state of the table, Gainward has a three-year limited warranty. Since November, XpertVision GmbH has been in charge of Gainward in Germany, which has decided to reduce the warranty period to two years. Table courtesy Computerbase

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ladcrooks
Senior Member

Posts: 369
Joined: 2016-12-29

#5510603 Posted on: 01/14/2018 12:15 PM

So they should! Sapphire was only doing 2 yrs not that long ago. Who in their right mind would throw away an extra 50% more warranty ?

The Goose
Senior Member

Posts: 2300
Joined: 2008-02-25

#5510640 Posted on: 01/14/2018 04:45 PM

Imo 3 yrs should of been the minimum anyway, 2 yrs says one of 2 things....we dont trust our product past 2 yrs or we want more money in less than 2 yrs and we dont want you to be able to resell to prospective buyers of new products, also not fare on people who had products bought for them at Christmas 2017 unless they came with the 3yr sticker which i dought really happened.

Whilst i`ll admit to being a bit of an Evga fanboy i think this sort of practice would just put me off even considering buying second products and anything before a including 980ti will be dead money spent, but on the other hand should help buyers push second hand prices down

droopy_ro
Member

Posts: 76
Joined: 2018-01-13

#5510655 Posted on: 01/14/2018 06:16 PM

All we need now is the actural cards to be in stock at decent prices.

Kaarme
Senior Member

Posts: 1757
Joined: 2013-03-10

#5510662 Posted on: 01/14/2018 06:57 PM

When a device is as expensive as the better video cards, only 2 years of warranty is pretty dubious. If we are talking about the entry level cards, I wouldn't consider 2 years as unreasonable. The profit margin in those isn't exactly phenomenal for either the manufacturer or the shop.

GamerNerves
Senior Member

Posts: 126
Joined: 2016-10-22

#5510793 Posted on: 01/15/2018 11:57 AM

Well this is an over looked put a welcome move, since I'm probably selling my Palit card with two year warranty before it runs out this year. Otherwise I could use it for much longer, but I just don't trust PC components today with many condensators and heating elements to last that long. It really sucks if you own an expensive card and it just zips out with warranty expired. I just wish there would be decently priced Vega 56 cards soon enough to make the change. This time I will not pick a card with less than a three year warranty.

So they should! Sapphire was only doing 2 yrs not that long ago. Who in their right mind would throw away an extra 50% more warranty ?

Sapphire RX Vega 56 Nitro+ has two year warranty.

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