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Guru3D.com » News » Bad soldering was the root cause of the bricked EVGA GeForce RTX 3090 graphics cards.

Bad soldering was the root cause of the bricked EVGA GeForce RTX 3090 graphics cards.

by Hilbert Hagedoorn on: 09/02/2021 08:56 AM | source: pcworld | 28 comment(s)
Bad soldering was the root cause of the bricked EVGA GeForce RTX 3090 graphics cards.

It created a storm of criticism. When Amazon Studios released the closed beta for their upcoming New World MMO, players began to claim that the game was damaged RTX 3090 graphics cards.

Amazon Studios has since removed the closed test from its website. Third-party monitoring tools reported that the issue appeared to be disproportionately affecting EVGA cards, and a preliminary study indicated that the issue may have been caused by a defective fan controller, as seen by the poor readings received from third-party monitoring tools. It was established that this behavior was not the root cause of card failures as the fan controller issue was caused by noise on the communication bus, which their software was able to filter out.

EVGA - All of the cards were earlier production run cards manufactured in 2020. Under an X-ray analysis, they appear to have "poor workmanship" on soldering around the card's MOSFET circuits that powered the impacted cards.

Following an investigation, the company has established that the bricked cards were the result of a soldering error that affected a batch of cards. A selection of faulty cards returned to EVGA were subjected to X-ray examination, which revealed that the soldering surrounding the MOSFET circuits had been performed with "poor craftsmanship." The wording is a little weird, as that is an automated process, managed by SMT guns. 

This issue was present on early production runs in 2020 and that it impacts less than 1% of the total number of RTX 3090 cards made by them. In addition, Amazon Game Studios on their end has included a frame limiter in New World to ensure that this issue does not recur in future versions of the game.







« Review: Innogrit IG5236 controller makes Plextor M10P 2TB NVMe PCIe 4.0 SSD blazingly fast · Bad soldering was the root cause of the bricked EVGA GeForce RTX 3090 graphics cards. · 2.5GbE TVS-675 NAS from QNAP is powered by a Zhaoxin 8-Core processor »

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TLD LARS
Senior Member



Posts: 352
Joined: 2017-03-01

#5943410 Posted on: 09/02/2021 06:24 PM
Time to pack away the New world pitchforks.

Solder machines can go wrong in a lot of ways.
The board kan be missaligned so the components are not mounted correctly.
If solder paste is used, the board must not be stored for a couple of hours, between pasting and solder process.
The solder can be bad or old.
The heating curve can be wrong.
Power can disconnected in the middle of a process that can not be paused.
The component itself can be stored incorrectly, leading to a dirty surface or microscopic moisture in the component that steams away during soldering.

I have tried faultfinding with a board that when at 40 degrees C some of the data connections disappeared, they came back again when the board was cooled down.
The problem was the company had 200 boards made and 100 of them had the problem, all because a cheaper manufacturing process was chosen to save money.
I am not saying EVGA cheaped out on there boards, but somewhere in the process something went wrong and luckily it was a small batch.

Agonist
Senior Member



Posts: 3709
Joined: 2008-10-13

#5943419 Posted on: 09/02/2021 06:39 PM
I think its mostly down to EVGA doing a better QA job.


Yea cause EVGA has shitty Q/A. /sarcasm.

Seriously, every company is gonna have something go wrong time to time.

The real its how they handled it, be Evga or be Gigabyte.

umeng2002
Senior Member



Posts: 1142
Joined: 2006-09-02

#5943421 Posted on: 09/02/2021 06:52 PM
I’ve been buying EVGA for nearly 15 or so years now simply because of their customer service.

jaggerwild
Senior Member



Posts: 848
Joined: 2005-11-18

#5943425 Posted on: 09/02/2021 07:14 PM
LOLZ^ You aint been on there forums! I remember when I was brain washed and then EVGA stuck it to me, and of course banned me from the forums too, so I couldn't squeal about how they had stuck it to me.
Gigabyte is owned by Asus, not sure where there stuff is made but it was old news Asus bought out Gigabyte long ago.

umeng2002
Senior Member



Posts: 1142
Joined: 2006-09-02

#5943428 Posted on: 09/02/2021 07:24 PM
From my personal experience. Before that, it was for their lifetime warranties.

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