AMD To Handle Boost Clock Frequency Differentials with Firmware Update

by Hilbert Hagedoorn on: 09/03/2019 05:19 PM | source: | 69 comment(s)

This came in from AMD seconds ago in regards to the Boost clock differential discussion. AMD is pleased with the strong momentum of 3rd Gen AMD Ryzen processors in the PC enthusiast and gaming communities. We closely monitor community feedback on our products and understand that some 3rd Gen AMD Ryzen users are reporting boost clock speeds below the expected processor boost frequency.

While processor boost frequency is dependent on many variables including workload, system design, and cooling solution, we have closely reviewed the feedback from our customers and have identified an issue in our firmware that reduces boost frequency in some situations. We are in the process of preparing a BIOS update for our motherboard partners that addresses that issue and includes additional boost performance optimizations.

We will provide an update on September 10 to the community regarding the availability of the BIOS.

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vbetts
Moderator

Posts: 15139
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#5707466 Posted on: 09/03/2019 05:52 PM

AMD is sweating..... trying to avoid that lawsuit.

Or just fixing an error, it happens with new products.

jwb1
Senior Member

Posts: 725
Joined: 2011-03-28

#5707470 Posted on: 09/03/2019 05:57 PM

Or just fixing an error, it happens with new products.

Well if the other thread is an indicator, AMD fans didn't seem to much care or think anything was a big deal.

D3M1G0D
Senior Member

Posts: 2068
Joined: 2017-03-10

#5707476 Posted on: 09/03/2019 06:02 PM

Well, it's good that AMD is listening to their community. Zen 2 is an important product and they need to do the right thing.

Well if the other thread is an indicator, AMD fans didn't seem to much care or think anything was a big deal.

Eh? There were a number of AMD fans who wanted to hold AMD to account over this (me, Denial, etc.).

vbetts
Moderator

Posts: 15139
Joined: 2006-07-04

#5707477 Posted on: 09/03/2019 06:02 PM

Well if the other thread is an indicator, AMD fans didn't seem to much care or think anything was a big deal.

It's not about being a fan or not. There have been many products that have had issues at launch that were fixed by an update. Pixel owners will tell you the fun they had with their devices pre update woes.

JamesSneed
Senior Member

Posts: 1493
Joined: 2017-02-14

#5707479 Posted on: 09/03/2019 06:05 PM

At least AMD intends fix it quickly. Hopefully the BIOS fix really does resolve the boost issues. Mistakes happen but it's what the company does to deal with them that is the real test.

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