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Guru3D.com » News » AMD releases official statement on not using PIB cooler warranty

AMD releases official statement on not using PIB cooler warranty

by Hilbert Hagedoorn on: 04/26/2018 10:48 AM | source: | 16 comment(s)
AMD releases official statement on not using PIB cooler warranty

A few days ago we addressed a possible oddity on AMD processors versus warranty, basically when not using the stock cooler you'd lose warranty. You can read our full story here. AMD just issued a statement on that to clarify a thing or two.

AMD is pleased to provide clarity on the warranty support for processors used with third-party heatsinks. Please see the updated terms located here and updated FAQ here.

The statement was intended to cover situations where, if the failure is deemed to be as a result of the use of an alternate thermal solution, that would invalidate the warranty. We’ve updated to make the language more accurately represent that.

Here's the new and updated entry:

Is the warranty for my AMD Processor-in-a-Box (PIB) still valid if I use a different heatsink/fan (HSF) other than the one provided in the PIB?

Yes, provided that the selected HSF, when properly installed and used, supports operation of the AMD processor in conformance with AMD’s publicly available specifications. Use of HSF solutions determined by AMD as incapable of such performance or which are determined to have contributed to the failure of the processor shall invalidate the warranty.

 

 







« ADATA XPG Unveils SPECTRIX D80 DDR4 RGB Liquid Cooling Memory · AMD releases official statement on not using PIB cooler warranty · AMD Is Relisting 1st gen Ryzen Procs In Lineup »

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FeDaYin
Member



Posts: 72
Joined: 2006-07-20

#5541252 Posted on: 04/26/2018 08:13 PM
Using third-party thermal paste also voids warranty ? Using stealth stock cooler that comes with 2600 and used on 2700x voids warranty ?

Also using memory above 2933 voids warranty and same thing for core overclocking.

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