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Guru3D.com » News » AMD releases official statement on not using PIB cooler warranty

AMD releases official statement on not using PIB cooler warranty

by Hilbert Hagedoorn on: 04/26/2018 10:48 AM | source: | 16 comment(s)
AMD releases official statement on not using PIB cooler warranty

A few days ago we addressed a possible oddity on AMD processors versus warranty, basically when not using the stock cooler you'd lose warranty. You can read our full story here. AMD just issued a statement on that to clarify a thing or two.

AMD is pleased to provide clarity on the warranty support for processors used with third-party heatsinks. Please see the updated terms located here and updated FAQ here.

The statement was intended to cover situations where, if the failure is deemed to be as a result of the use of an alternate thermal solution, that would invalidate the warranty. We’ve updated to make the language more accurately represent that.

Here's the new and updated entry:

Is the warranty for my AMD Processor-in-a-Box (PIB) still valid if I use a different heatsink/fan (HSF) other than the one provided in the PIB?

Yes, provided that the selected HSF, when properly installed and used, supports operation of the AMD processor in conformance with AMD’s publicly available specifications. Use of HSF solutions determined by AMD as incapable of such performance or which are determined to have contributed to the failure of the processor shall invalidate the warranty.

 

 







« ADATA XPG Unveils SPECTRIX D80 DDR4 RGB Liquid Cooling Memory · AMD releases official statement on not using PIB cooler warranty · AMD Is Relisting 1st gen Ryzen Procs In Lineup »

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Jagman
Senior Member



Posts: 2259
Joined: 2005-03-26

#5541105 Posted on: 04/26/2018 12:36 PM
^ Sort of fixed that for you :D

AMD :D for the MOST :confused: part -- as INTEL :mad: does -- DEALS PRIMARILY o_O with PREBUILTS. Yeah, us CUSTOM BUILDERS :cool: are QUICK to forget THAT FACT :oops:. If the MAJORITY :eek: of their market consisted SOLELY :( of custom builders, OBVIOUSLY -- OBVIOUSLY :rolleyes: -- they would NOT have stated such :p

Sorry Shaxuul ;)

RonanH
Member



Posts: 66
Joined: 2006-09-23

#5541108 Posted on: 04/26/2018 12:46 PM
:(:confused :o_O

rl66
Senior Member



Posts: 3367
Joined: 2007-05-31

#5541109 Posted on: 04/26/2018 12:50 PM
Also just one point:

if you are OEM you can buy the CPU only, (like 99% of the OEM do)
now with that thing you will be nearly forced to buy your CPU WITH the cooler...

money, money, money...

Koniakki
Senior Member



Posts: 2843
Joined: 2009-09-15

#5541111 Posted on: 04/26/2018 12:54 PM
lol guys(the caps edited posts). :P

NewTRUMP Order
Senior Member



Posts: 585
Joined: 2017-02-04

#5541118 Posted on: 04/26/2018 01:04 PM
Well what are the chances AMD is going to send an investigator to your house to look inside of your rig? Rma your cpu, remember to wipe it clean of your non oem thermal paste, and don't ask don't tell what cooler you used. Wink Wink<-------no emoji!.

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