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Microsoft Surface users complain about cover cracks
Posted by Hilbert Hagedoorn on: 11/13/2012 09:12 AM | 13 comment(s) ]
Electronista noticed that early buyers are complaining about several issues. One of the most widely heard complaints is that the Touch Cover attachment is prone to splitting and fraying, Electronista heard from sources close to the software giant that the return rate on Touch Covers could be as high as one in five. On top of that, users also complain about random muting and audio stuttering on some units while the Surface is in use or in standby.
Electronista's source, a Microsoft retail employee, said that the tablet had seen brisk sales in the weeks since its release. Recently, though, customers have begun returning the Touch Cover, and internal service documentation seems to indicate that about one out of every five Touch Covers is experiencing this hardware issue.
Microsoft according to The Guardian, is replacing faulty covers for free. In a statement to ZDNet, Microsoft acknowledged the issue, saying that they are aware of "a small number of instances of material separation."
Microsoft Surface users complain about cover cracks
Microsoft to replace FAT with exFAT - 11/10/2012 09:33 AM
Microsoft has begun phasing out the FAT (File Allocation Table) filesystem. First launched in 1977 as an eight-bit storage format for Microsoft's BASIC language, the file system is still quite popular on removable devices where FAT's 4GB
Microsoft to retire Windows Live Messenger in favor of Skype - 11/06/2012 07:50 AM
Microsoft is working towards retiring its Windows Live Messenger client in favor of Skype. The Verge has learned through several sources that Microsoft's Windows Live Messenger service will be retired in the coming months and integrated into Skype. Microsoft has slowly been moving people over to the Messenger backend for Skype over the past few months, with around 80 percent of all IMs sent on Skype being handled by Messenger.
Microsoft launches Windows 8 - 10/26/2012 05:46 AM
Microsoft announced the global availability of its popular Windows operating system, Windows 8. Beginning Friday, Oct. 26, consumers and businesses worldwide will be able to experience all that Windows 8 has to offer, including a beautiful new user interface and a wide range of applications with the grand opening of the Windows Store. As a result of close work with hardware partners, more than 1,000 certified PCs and tablets, including Microsoft Surface, will be available for the launch of Windows 8 — making it the best lineup of PCs ever across the Windows 8 and Windows RT ecosystem.
Microsoft has no plans for a second Windows 7 Service Pack - 10/25/2012 05:32 AM
Microsoft no plans for a second Windows 7 Service Pack - If you have been waiting for an SP2 of Windows 7 well it doesn't sound like Microsoft is going to release one.
Microsoft Surface RT Prices start at $499 - 10/17/2012 05:27 AM
Microsoft Surface RT Prices start at $499. he price of these ARM-based devices seems to target Apple's iPad, pricing starts at $499 for the entry-level model with 32GB flash memory.
Ven0m
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#4453349 Posted on: 11/13/2012 09:48 AM
It isn't the best start they could wish for.
It isn't the best start they could wish for.
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#4453403 Posted on: 11/13/2012 11:20 AM
I see what you did there.
At least the tablet isn't RROD'ing.
I see what you did there.
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#4453410 Posted on: 11/13/2012 11:31 AM
That!
I see what you did there.
That!
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#4453670 Posted on: 11/13/2012 04:53 PM
Would not it make skating on it a little bit dangerous ?
Would not it make skating on it a little bit dangerous ?
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#4454014 Posted on: 11/14/2012 01:41 AM
another peice of MS hardware breaking or failing?, Shockin there is reason why i didnt buy 360 again after it rrod 2 systems, And a reason why i stopped buy there mouses, they all failled with in a years time. I got 5 free mouse replacements over the coarse of 4 years from them cause there mouse died with in years time. and after the 5 replacement died I said screw MS hardware and went to Logitech and couldn't be happier.
I think if it actually did that I would hilarious. Which would further prove my point that MS cant make hardware. Original Xbox on other hand was made like brick and definitely didnt have the failure rate of most there other hardware.
another peice of MS hardware breaking or failing?, Shockin there is reason why i didnt buy 360 again after it rrod 2 systems, And a reason why i stopped buy there mouses, they all failled with in a years time. I got 5 free mouse replacements over the coarse of 4 years from them cause there mouse died with in years time. and after the 5 replacement died I said screw MS hardware and went to Logitech and couldn't be happier.
At least the tablet isn't RROD'ing.
I think if it actually did that I would hilarious. Which would further prove my point that MS cant make hardware. Original Xbox on other hand was made like brick and definitely didnt have the failure rate of most there other hardware.
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#4454024 Posted on: 11/14/2012 02:11 AM
Other articles I read indicate this issue has been blown way out of proportion. Apparently only 2 actual users had this issue and others not confirmed as real faults and MS is offering to replace them, but who knows, no doubt MS will correct the issue with a new material soon.
Other articles I read indicate this issue has been blown way out of proportion. Apparently only 2 actual users had this issue and others not confirmed as real faults and MS is offering to replace them, but who knows, no doubt MS will correct the issue with a new material soon.
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#4454033 Posted on: 11/14/2012 02:25 AM
another peice of MS hardware breaking or failing?, Shockin there is reason why i didnt buy 360 again after it rrod 2 systems, And a reason why i stopped buy there mouses, they all failled with in a years time. I got 5 free mouse replacements over the coarse of 4 years from them cause there mouse died with in years time. and after the 5 replacement died I said screw MS hardware and went to Logitech and couldn't be happier.
I think if it actually did that I would hilarious. Which would further prove my point that MS cant make hardware. Original Xbox on other hand was made like brick and definitely didnt have the failure rate of most there other hardware.
How can Microsoft not make hardware? Aside from the the the RROD and a few disk scratch issues, what other Microsoft hardware was plagued with issues? Pretty much all their keyboards and mice are solid products. The original Xbox was definitely solid. The Zune devices are also considered great products in terms of build quality. Their webcams and stuff have always been decent. The Kinect is certainly catching on in multiple ways.
So aside from the RROD, which was caused due to a EU mandate about lead free solder, which also effected Nvidia graphics cards at the time; and disk scratching, which most was attributed to people moving the console while the diisk was spinning, what other hardware has Microsoft failed on?
another peice of MS hardware breaking or failing?, Shockin there is reason why i didnt buy 360 again after it rrod 2 systems, And a reason why i stopped buy there mouses, they all failled with in a years time. I got 5 free mouse replacements over the coarse of 4 years from them cause there mouse died with in years time. and after the 5 replacement died I said screw MS hardware and went to Logitech and couldn't be happier.
I think if it actually did that I would hilarious. Which would further prove my point that MS cant make hardware. Original Xbox on other hand was made like brick and definitely didnt have the failure rate of most there other hardware.
How can Microsoft not make hardware? Aside from the the the RROD and a few disk scratch issues, what other Microsoft hardware was plagued with issues? Pretty much all their keyboards and mice are solid products. The original Xbox was definitely solid. The Zune devices are also considered great products in terms of build quality. Their webcams and stuff have always been decent. The Kinect is certainly catching on in multiple ways.
So aside from the RROD, which was caused due to a EU mandate about lead free solder, which also effected Nvidia graphics cards at the time; and disk scratching, which most was attributed to people moving the console while the diisk was spinning, what other hardware has Microsoft failed on?
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#4454072 Posted on: 11/14/2012 04:08 AM
How can Microsoft not make hardware? Aside from the the the RROD and a few disk scratch issues, what other Microsoft hardware was plagued with issues? Pretty much all their keyboards and mice are solid products. The original Xbox was definitely solid. The Zune devices are also considered great products in terms of build quality. Their webcams and stuff have always been decent. The Kinect is certainly catching on in multiple ways.
So aside from the RROD, which was caused due to a EU mandate about lead free solder, which also effected Nvidia graphics cards at the time; and disk scratching, which most was attributed to people moving the console while the diisk was spinning, what other hardware has Microsoft failed on?
Every piece of hardware i ever owned from microsoft that is how
How can Microsoft not make hardware? Aside from the the the RROD and a few disk scratch issues, what other Microsoft hardware was plagued with issues? Pretty much all their keyboards and mice are solid products. The original Xbox was definitely solid. The Zune devices are also considered great products in terms of build quality. Their webcams and stuff have always been decent. The Kinect is certainly catching on in multiple ways.
So aside from the RROD, which was caused due to a EU mandate about lead free solder, which also effected Nvidia graphics cards at the time; and disk scratching, which most was attributed to people moving the console while the diisk was spinning, what other hardware has Microsoft failed on?
Every piece of hardware i ever owned from microsoft that is how
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#4454447 Posted on: 11/14/2012 04:15 PM
Well actually a guy testing the tablet at Neowin had the problem.
http://www.neowin.net/news/a-week-with-the-surface-rt
You know what you say is what people said about the RRoD for all the time before MS admitted there was a problem.
I think one of my friend was already on his 3rd xbox 360 when MS extended the warranty and admitted there was a problem. I was lucky enough that mine did RRoD after MS extended the warranty.
I don't say it is widespread just that it might be too soon to draw any conclusion either way.
Other articles I read indicate this issue has been blown way out of proportion. Apparently only 2 actual users had this issue and others not confirmed as real faults and MS is offering to replace them, but who knows, no doubt MS will correct the issue with a new material soon.
Well actually a guy testing the tablet at Neowin had the problem.
http://www.neowin.net/news/a-week-with-the-surface-rt
You know what you say is what people said about the RRoD for all the time before MS admitted there was a problem.
I think one of my friend was already on his 3rd xbox 360 when MS extended the warranty and admitted there was a problem. I was lucky enough that mine did RRoD after MS extended the warranty.
I don't say it is widespread just that it might be too soon to draw any conclusion either way.
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#4454451 Posted on: 11/14/2012 04:19 PM
You did not need to move the console a lot for the disk to scrath though.
It happened to me with my Halo 3 disc at a lan party. I moved the console a little bit slowly and gently to make some room while the disc was spinning and bang it started to make a lot of sound and spin weirdly. Luckly i removed the disc before it was too much damaged and only the single player was affacted by the big deep scratch i was still able to play all the multiplayers maps.
Still to be honest a disc reader should be able to handle some gentle movement specially in a console.
attributed to people moving the console while the diisk was spinning, what other hardware has Microsoft failed on?
You did not need to move the console a lot for the disk to scrath though.
It happened to me with my Halo 3 disc at a lan party. I moved the console a little bit slowly and gently to make some room while the disc was spinning and bang it started to make a lot of sound and spin weirdly. Luckly i removed the disc before it was too much damaged and only the single player was affacted by the big deep scratch i was still able to play all the multiplayers maps.
Still to be honest a disc reader should be able to handle some gentle movement specially in a console.
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#4454776 Posted on: 11/15/2012 01:28 AM
You did not need to move the console a lot for the disk to scrath though.
It happened to me with my Halo 3 disc at a lan party. I moved the console a little bit slowly and gently to make some room while the disc was spinning and bang it started to make a lot of sound and spin weirdly. Luckly i removed the disc before it was too much damaged and only the single player was affacted by the big deep scratch i was still able to play all the multiplayers maps.
Still to be honest a disc reader should be able to handle some gentle movement specially in a console.
SegaCD was bad about that too. Now the very first original Playstation, it had a beast of a CD drive as far as solid and no issues with it harming discs, it could read some pretty badly scratched up discs too. I loved that thing.
Dreamcast was also good top loader as was Turbo Duo or whatever it was called.
imo, I think top loading drives are best. Seems they can take more abuse in general and easy to clean. I'd rather a new console have that than a slot or tray loader. More cost friendly too.
You did not need to move the console a lot for the disk to scrath though.
It happened to me with my Halo 3 disc at a lan party. I moved the console a little bit slowly and gently to make some room while the disc was spinning and bang it started to make a lot of sound and spin weirdly. Luckly i removed the disc before it was too much damaged and only the single player was affacted by the big deep scratch i was still able to play all the multiplayers maps.
Still to be honest a disc reader should be able to handle some gentle movement specially in a console.
SegaCD was bad about that too. Now the very first original Playstation, it had a beast of a CD drive as far as solid and no issues with it harming discs, it could read some pretty badly scratched up discs too. I loved that thing.
Dreamcast was also good top loader as was Turbo Duo or whatever it was called.
imo, I think top loading drives are best. Seems they can take more abuse in general and easy to clean. I'd rather a new console have that than a slot or tray loader. More cost friendly too.
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#4454780 Posted on: 11/15/2012 01:39 AM
Well actually a guy testing the tablet at Neowin had the problem.
http://www.neowin.net/news/a-week-with-the-surface-rt
.
I started to read his review...then I dropped down to the comments and had much more fun reading some of the childish responses and bickering than anything else. Reminds me of Anand, full of kids who like to get hateful and argue the stupidest crap. lol
Well actually a guy testing the tablet at Neowin had the problem.
http://www.neowin.net/news/a-week-with-the-surface-rt
.
I started to read his review...then I dropped down to the comments and had much more fun reading some of the childish responses and bickering than anything else. Reminds me of Anand, full of kids who like to get hateful and argue the stupidest crap. lol
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At least the tablet isn't RROD'ing.