We have mentioned this a couple of times already, but it looks like BFG now is in liquidation of it's assets and thus bankrupt. In our forums consumers are now reporting that their broken products are being sent back and not repaired.
Instead the products are returned and letters are sent out:
BFG Technologies, Inc. is winding down and liquidating its business. Unfortunately our major supplier would not support our business. As a result we are returning your graphics card without being able to repair it. We apologize for the inconvenience.