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EVGA FTW 1080 and 1070 Have Overheating Issues
There is chatter on the web that EVGA FTW 1080 and 1070 graphics card are overheating resulting into a black screen. Initially people figured this to be the memory issue exposed last week. The company made a statement and issues a fix.
However reports from end users and some testing at Toms Hardware indicate overheating. Some users even reported the card dying completely. From the looks of it the issue has been uncovered due to the absence of any thermal pads over the VRM area of the FTW family of graphics cards. Some reports show temperatures running 107 ºC on components on the PCB.
In a forum post at EVGA the company issued the following message/statement:
"The test used in the referenced review from Toms Hardware (Germany) is running under Furmark, an extreme usage case, as most overclockers know. We believe this is a good approach to have some idea about the graphics card limit, and the thermal performance under the worst case scenario. EVGA has performed a similar qualification test during the design process, at a higher ambient temperature (30C in chamber) with a thermal coupler probe directly contacting the key components and after the Toms Hardware (Germany) review, we have retested this again. The results in both tests show the temperature of PWM and memory is within the spec tolerance under the same stress test, and is working as originally designed with no issues.
With this being said, EVGA understands that lower temperatures are preferred by reviewers and customers.
During our recent testing, we have applied additional thermal pads between the backplate and the PCB and between the baseplate and the heatsink fins, with the results shown below. We will offer these optional thermal pads free of charge to EVGA owners who want to have a lower temperature. These thermal pads will be ready soon; and customers can request them on Monday, October 24th, 2016. Also, we will work with Toms Hardware to do a retest."
We agree that Furmark should not be used to stress a card (way too viral on the board and not emulating game load). End users can receive thermal pads provided to anyone with a GTX 1080 or GTX 1070 with an ACX cooler and a backplate.
While we never reviewed the FTW editions, we did notice and made remarks on high load temperatures in the VRM area in our 1070 SC review. So we think that other models like the SuperClocked editions are effected as well. Our above thermal image was not measured with Furmark but with a 3DMark FireStrike loop.
Dburgo
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#5350323 Posted on: 10/24/2016 08:24 PM
Just ordered mine, heres the link for your registered EVGA cards new thermal pads to install simply with a phillips screwdriver. http://www.evga.com/thermalmod/
Just ordered mine, heres the link for your registered EVGA cards new thermal pads to install simply with a phillips screwdriver. http://www.evga.com/thermalmod/
ifixit
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#5350325 Posted on: 10/24/2016 08:26 PM
The reason for that is,,we got plenty of issues ourselves to deal with including black screening on driver loading cards.
AMD has a tad few issues too ATM my friend
Quote:
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Originally Posted by SirDremor
Strange still there are no comments from AMD-hysteric-fanboys crying how Nvidia is at fault here, or how "again" Nvidia ruined their cards\PCs\lives.
Regardless it is not good when card manufacturers skip the usage of 1cent thermal pads... (manufacturers, not Nvidia.... AMD-fanboys, I note this specifically for you as your precious AMD-cards may also be affected one day) |
AMD has a tad few issues too ATM my friend
lucidus
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#5350326 Posted on: 10/24/2016 08:29 PM
Yeah, same here. I saw his thermal images and decided against it.
Quote:
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Originally Posted by alanm
Almost went for the 1070 SC. HH in his review of the card spotted higher than usual VRM temps with thermal imaging, and that was the reason I didnt go for it.
http://www.guru3d.com/articles_pages...review,10.html |
ifixit
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#5350330 Posted on: 10/24/2016 08:36 PM
What happens? does the world stop when an AMD owner trashes AMD?
I'd suspect in the real world Nvidia owners are slagging Nvidia and AMD owners are trashing AMD, we ain't got time to worry about the oppositions problems?
Apart from that you know i'm a little miffed with AMD atm
Quote:
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Originally Posted by sykozis
You act like NVidia users don't do the same **** in every AMD thread.... Seems like every AMD thread I go into, whether it's about GPUs or not, has instances of NVidia users attacking AMD.
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I'd suspect in the real world Nvidia owners are slagging Nvidia and AMD owners are trashing AMD, we ain't got time to worry about the oppositions problems?
Apart from that you know i'm a little miffed with AMD atm
er_wendigo
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#5350342 Posted on: 10/24/2016 09:11 PM
That's non sense, the cards (as example SC one) that the people are commenting that they "have" without thermalpads on VRMs in fact they have them:
Go to the techpowerup review of the SC card and see by yourself that the card has thermalpads between the VRMs and the backplate (I can't post any link yet).
About the backplate reaching "tremendous" temperatures sooooo high as 70ºC os a little more, well:
If you don't have any thermalpad conecting the VRMs with the backplate, that backplate is USELESS as a thermal buffer, and only serves as a heat trap. If you see that backplate as "cold", then you have a real issue (heat trap), if don't and the backplate is warming, it's working properly. That's much better than without any heatsink, and posibly better than with little and dedicated heatsink to the VRMs.
And don't forget, many graphic cards are without any heatsink/backplate helping to extract heat of VRMs, and works flawlessly.
That's looks as an assembling issue with some FTWs and the lack of these thermalpads associated with VRMs and the backplate as SC. I don't see that the FTW series don't have that as "normal" while the SC one and others ACX cards have their thermalpads.
PD: Ok, I see that the thermalpads are only with the "frontplate" of the card, but that should be more than enough to cool the VRMs, the difference with connecting or not the backplate to the VRMs, when they are connected to the frontplate (that receives fresh air of the fans) should be negligible.
If you have certain mass of aluminium and that is receiving air (convection) the thermal performance should be more than enough, the backplate only contributes minimally.
Cards like the Direct CU II cards of Asus had backplates (at least the kepler ones that I saw) without thermalpads too, hell, the vast majority of cards with backplates have that only for aesthetical reasons.
That's non sense, the cards (as example SC one) that the people are commenting that they "have" without thermalpads on VRMs in fact they have them:
Go to the techpowerup review of the SC card and see by yourself that the card has thermalpads between the VRMs and the backplate (I can't post any link yet).
About the backplate reaching "tremendous" temperatures sooooo high as 70ºC os a little more, well:
If you don't have any thermalpad conecting the VRMs with the backplate, that backplate is USELESS as a thermal buffer, and only serves as a heat trap. If you see that backplate as "cold", then you have a real issue (heat trap), if don't and the backplate is warming, it's working properly. That's much better than without any heatsink, and posibly better than with little and dedicated heatsink to the VRMs.
And don't forget, many graphic cards are without any heatsink/backplate helping to extract heat of VRMs, and works flawlessly.
That's looks as an assembling issue with some FTWs and the lack of these thermalpads associated with VRMs and the backplate as SC. I don't see that the FTW series don't have that as "normal" while the SC one and others ACX cards have their thermalpads.
PD: Ok, I see that the thermalpads are only with the "frontplate" of the card, but that should be more than enough to cool the VRMs, the difference with connecting or not the backplate to the VRMs, when they are connected to the frontplate (that receives fresh air of the fans) should be negligible.
If you have certain mass of aluminium and that is receiving air (convection) the thermal performance should be more than enough, the backplate only contributes minimally.
Cards like the Direct CU II cards of Asus had backplates (at least the kepler ones that I saw) without thermalpads too, hell, the vast majority of cards with backplates have that only for aesthetical reasons.
ruthan
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Posts: 26
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#5350351 Posted on: 10/24/2016 09:28 PM
Dont worry, JayZ will recommend it to his fans.
Dont worry, JayZ will recommend it to his fans.
ifixit
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#5350356 Posted on: 10/24/2016 09:33 PM
can confirm, my asus 280x DCu2 Top has a black aluminium looking plate over the back of the circuit board.
Quote:
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Originally Posted by er_wendigo
That's non sense, the cards (as example SC one) that the people are commenting that they "have" without thermalpads on VRMs in fact they have them:
Go to the techpowerup review of the SC card and see by yourself that the card has thermalpads between the VRMs and the backplate (I can't post any link yet). About the backplate reaching "tremendous" temperatures sooooo high as 70ºC os a little more, well: If you don't have any thermalpad conecting the VRMs with the backplate, that backplate is USELESS as a thermal buffer, and only serves as a heat trap. If you see that backplate as "cold", then you have a real issue (heat trap), if don't and the backplate is warming, it's working properly. That's much better than without any heatsink, and posibly better than with little and dedicated heatsink to the VRMs. And don't forget, many graphic cards are without any heatsink/backplate helping to extract heat of VRMs, and works flawlessly. That's looks as an assembling issue with some FTWs and the lack of these thermalpads associated with VRMs and the backplate as SC. I don't see that the FTW series don't have that as "normal" while the SC one and others ACX cards have their thermalpads. PD: Ok, I see that the thermalpads are only with the "frontplate" of the card, but that should be more than enough to cool the VRMs, the difference with connecting or not the backplate to the VRMs, when they are connected to the frontplate (that receives fresh air of the fans) should be negligible. If you have certain mass of aluminium and that is receiving air (convection) the thermal performance should be more than enough, the backplate only contributes minimally. Cards like the Direct CU II cards of Asus had backplates (at least the kepler ones that I saw) without thermalpads too, hell, the vast majority of cards with backplates have that only for aesthetical reasons. |
Reddoguk
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#5350361 Posted on: 10/24/2016 09:43 PM
The back-plate is not there to aid in cooling, it's only there for protecting components and to help make the PCB more rigid.
I doubt very much it would behave like a heat-sink unless i'm wrong and it's metal.
The back-plate on my 980G1 looks like some sort of plastic or carbon like material like a mobo is made of.
I love my 980G1 back plate as it's done right unlike some i see with no cut outs, the G1 has like 40% of it cut away for heat dissipation.
EVGA shame on you. Why on earth on a top of the line product like the FTW series would you leave out heat pads especially for overclocked cards.
EVGA = Within tolerance so it's fine, err but it's not fine is it or people wouldn't be having these simply fixed errors would they.
I know they'll make it right but this kind of behavior is off-putting to say the least.
Back plates are in fact brush aluminum but still doubt it's effectiveness in heat dissipation.
The back-plate is not there to aid in cooling, it's only there for protecting components and to help make the PCB more rigid.
I doubt very much it would behave like a heat-sink unless i'm wrong and it's metal.
The back-plate on my 980G1 looks like some sort of plastic or carbon like material like a mobo is made of.
I love my 980G1 back plate as it's done right unlike some i see with no cut outs, the G1 has like 40% of it cut away for heat dissipation.
EVGA shame on you. Why on earth on a top of the line product like the FTW series would you leave out heat pads especially for overclocked cards.
EVGA = Within tolerance so it's fine, err but it's not fine is it or people wouldn't be having these simply fixed errors would they.
I know they'll make it right but this kind of behavior is off-putting to say the least.
Back plates are in fact brush aluminum but still doubt it's effectiveness in heat dissipation.
TheDeeGee
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#5350376 Posted on: 10/24/2016 10:32 PM
Simple fix, read the news post...
Also Arctic Silver is crap nowdays, plus it can mess up your card as its conductive.
Quote:
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Originally Posted by maize1951
Simple fix, remove heatsink and put Artic Silver heatsink compound on GPU and reinstall heatsink.
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Also Arctic Silver is crap nowdays, plus it can mess up your card as its conductive.
fry178
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#5350390 Posted on: 10/24/2016 11:46 PM
@holler
not sure what a design flaw (never planned for thermal pad) and QC issues (faulty cards without pads were shipped) has to do with nv and/or their lifecycle for chips.
@holler
not sure what a design flaw (never planned for thermal pad) and QC issues (faulty cards without pads were shipped) has to do with nv and/or their lifecycle for chips.
stevevnicks
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#5350394 Posted on: 10/24/2016 11:59 PM
only card's NV need to worry about will be manufactured by NV any others like EVGA, MSI, ASUS etc are their own design all they do is buy the gpu from NVidia and make their own custom boards/lay out but governed by NVidia with volt limit's for the GPU.
so it's down to EVGA's custom board design/lay out and their own spec's based on the spec's of the VRM they use or any other IC's they use, this is down to EVGA no if's or but's, their choice not to use any extra thermal protection for there VRM design.
only card's NV need to worry about will be manufactured by NV any others like EVGA, MSI, ASUS etc are their own design all they do is buy the gpu from NVidia and make their own custom boards/lay out but governed by NVidia with volt limit's for the GPU.
so it's down to EVGA's custom board design/lay out and their own spec's based on the spec's of the VRM they use or any other IC's they use, this is down to EVGA no if's or but's, their choice not to use any extra thermal protection for there VRM design.
HeavyHemi
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#5350395 Posted on: 10/25/2016 12:07 AM
No. EVGA warranty allows you to add water blocks, thermal pads whatever. As long as you do not physically damage the GPU and return it for RMA in it's stock condition, you're good.
Quote:
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Originally Posted by Kaarme
I wonder if the card warranty is lost if people order the free thermal pads and remove the backplate and heatsink to install them. After all, they have tampered with the card at that point, which technically should serve as a justification for voiding the warranty.
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HeavyHemi
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#5350396 Posted on: 10/25/2016 12:09 AM
Oh you know...it's the 'planned obsolescence theory' POT. Apparently a new thing as I have nearly decade old Nvidia GPU's that work as well as when they were new.
Quote:
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Originally Posted by fry178
@holler
not sure what a design flaw (never planned for thermal pad) and QC issues (faulty cards without pads were shipped) has to do with nv and/or their lifecycle for chips. |
stevevnicks
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#5350398 Posted on: 10/25/2016 12:19 AM
yeah same here I have an old NV card 9800 GTX+ still works fine, they probs stop supporting drivers so yeah planned obsolescence sort of.
Quote:
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Originally Posted by HeavyHemi
Oh you know...it's the 'planned obsolescence theory' POT. Apparently a new thing as I have nearly decade old Nvidia GPU's that work as well as when they were new.
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Click here to post a comment for this news story on the message forum.
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I actually waited so long for a GTX 1070 FTW review from Guru3D but it never arrived. I saw the SC review and I didn't like that hot spot one bit, but I figured since the VRM area is custom and the cooler looks different on the FTW, being more beefy that is, it wouldn't have the issue, I guess I was wrong. *sigh*
I ordered my thermal pads... let's see if it brings those temps down.